Guide to ITIL Certification: 5 Things You Should Know

Guide to ITIL Certification: 5 Things You Should Know
Guide to ITIL Certification

Guide to ITIL Certification: 5 Things You Should Know

ITIL is the best way to manage IT service delivery worldwide. ITIL certification sets up a service lifecycle model that tells people what to do and how to do it when they design, build, deliver, and support IT services. For this discussion, IT services are any IT activities that provide business value to a company’s end users, customers, and other internal or external stakeholders. IT services include centralized corporate email and websites that use back-end IT processes like server and network administration.  IT has become a mission-critical service delivery method for companies that rely on complex computing resources to keep their businesses running and making money. ITIL lets companies develop and use a written, repeatable process that helps them keep track of the big and small details of rolling out new IT services and managing them afterward.

ITIL Foundation certification

The ITIL certification covers the basics of ITIL and is where most people who are new to ITIL and want to get certified start. The certification has no prerequisites, and anyone interested in the subject can sit for this exam. You do not have to take a training course before taking the Foundations exam.

ITIL Practitioner

The most recent addition to the ITIL certification scheme is the ITIL Practitioner certification. An ITIL Practitioner can explain how to use the ITIL framework to support business goals and focuses on organizational change management, communication, and measurement and metrics.

ITIL-related jobs and careers

Large companies have always valued IT workers with an ITIL certification because they use the ITIL framework as an IT standard. Many small- and medium-sized businesses also recognize the value of employees with ITIL certifications under their collective belts.

ITIL training

Those who want to get the Intermediate certification should use the ITIL Intermediate training navigator to match desired job roles and skills with the suitable modules. ITIL certification cost in India is affordable, and you can easily enroll and be certified

Functions, Processes, and Roles

IT is supposed to help the organization reach its goals. This is one of its primary goals. This is precisely what the ITIL framework does; it helps the IT team deliver services that meet the needs of the business. At its core, an organization can be broken down into roles, processes, and functions. Here is an in-depth look at each one.


A function combines the people who do a specific job and the tools they use to do it. A function is a name for the specialized unit that does an activity. 


A process is a set of interconnected tasks that help you reach your goals when they are done in a coordinated way to have a place where the output can go.


A role is a set of responsibilities, permissions, and tasks given by someone or an entire team. ITIL certification defines each process’s roles to ensure that all the essential tasks are done during a process.



Let's talk

    More To Explore

    Subscribe For Newsletter

    Don't miss out - subscribe to our blog newsletter today!