Certified Scrum Master® (CSM) Certification Training Course

Get hands on experience of the scrum methodology by the experts. Open new career opportunities by understanding the advancing real world demands.
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About CSM® Certification

Scrum, an Agile methodology, has been gaining traction in the business world for its ability to foster innovation and increase efficiency. A high-performing Scrum team is essential to an Agile project’s success, and the Scrum Master is the person in charge of leading the project in the right direction. The Certified Scrum Master® (CSM®) training gives you the confidence to successfully deploy the Scrum methodology in businesses.

As a Certified Scrum Master, you will be recognized as part of a select group of Scrum Alliance members. Scrum Alliance members are supposed to be Scrum experts, coaching project teams to success.

Accredited by :


This Scrum Master Certification course has no specific prerequisites, and it may be taken by freshmen or professionals who want to:

Our knowledgeable CSTs give training that is appropriate for both novice and seasoned professionals. However, in order to get the most out of the programme, you should have a fundamental understanding of how to use Scrum in a real-world setting.

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Key Features of CSM Training with ZOC

Skills You Learn

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Best Accredited Trainer

We provide the best training by an experienced & accredited trainer. Our trainers are highly qualified and have decades of experience in the subject.

Free Career Mentor

If the participant is having problems with his/her career or skills or is depressed due to lack of promotion, we offer free career mentoring and point out the right path for him/her.

Internationally Recognised Certifications

We are a well-known Accredited Training & Certification Organization, offering more than 75 globally recognized professional certifications.

100% Money-Back Guarantee

Ensure your success in the certification exam. You are covered with 100% money back guarantee.®

100% Pass Rate

Guaranteed Pass in Training Certification. Our trainers discuss real time scenarios so that the participant can learn easily.

No Hidden Charges

Course fee includes training fee, exam fee, certification fee & all taxes. We do not charge any additional/hidden fees.

CSM Course Curriculum

Certified Scrum Master - 2 Days (16 Hours)

The Certified ScrumMaster Syllabus covers the basics and leads up to advanced Scrum concepts.

  • Agile Manifesto
  • 12 Principles
  • 4 values
  • Scrum Foundations (5 Scrum Values)
  • Scrum Master roles and challenges
  • Product Owner Roles and Responsibilities
  • Development team roles and responsibilities
  • Sprint planning
  • Daily Scrum
  • Sprint Review
  • Sprint Retrospective
  • Product Backlog
  • Sprint Backlog
  • Product Increment
  • Sprint Execution Planning
  • Flow management
  • Resolution meetings
  • Communication (Taskboard, Sprint burndown chart using story points, hours effort)
  • Activities in daily scrum
  • Activities in the sprint retrospective
  • Definition of Done for a feature (user story or product backlog item)
  • Definition of Done for a sprint
  • Definition of Done for a release
  • Definition of Done vs. Acceptance criteria
  • Done vs. Done-Done.
  • Definition of Ready for user story
  • Definition of Ready for sprint
  • Definition of release planning
  • Who takes part in release planning
  • Steps in Release planning
  • The output of Release Planning
  • Definition
  • Why and when to use a sprint burndown chart
  • Information obtained from sprint burndown chart
  • Definition
  • Features
  • How to create a release burn-up chart (steps)
  • What is product planning
  • What is product vision
  • How to create a product backlog
  • Product Roadmap 
  • Minimum Releasable features (or) Minimum Marketable Features 
  • Minimum Viable Products
  • What are user stories?
  • Structure/format of user stories
  • INVEST criteria
  • Definition
  • Benefits of Agile Estimation
  • Agile estimation techniques
  • Definition
  • Benefits of Agile Estimation
  • Agile estimation techniques

Exam Info

Intro Video

Our Training Modalities

Online Live Classes

Online Live Instructor-led Classroom Training with Most Experienced & Highly Qualified Real-Time Trainers

Public Classes

Extensive hands-on class room training at par with international standards

Corporate Training

Dedicated and strategised learning methodologies to achieve improved and effective ROI of employees in the organisation.

Who can join CSM Trainig ?

Scrum Master

Delivery Lead

Automation Engineer

Project Leaders

Product Managers

Program Managers

Portfolio Manager

Team Leaders

Anyone new to the agile way of work will find value from the concepts covered in the CSM course. Scrum is applicable across industries and potentially cross-functional teams, so marketers, data scientists, HR representatives, and other professionals looking for a better way to solve complex problems are encouraged to attend.

Cost of CSM Training & Certification ?

Contact us to get the best price and discount offers .

We also offer special deals for groups/batches

Certified Scrum Master Training FAQs

Scrum Alliance’s CSM was the first professional credential for Scrum Masters. The certification will assist you in developing a thorough understanding of the Scrum Framework, as well as the actions and duties of team members. By earning this certification, you will be assisting the Scrum team in collaborating and performing at their best.
Being Agile is a lifelong journey, and earning a CSM certification is a significant step toward that goal. You’ll learn not only the tasks and responsibilities of a Scrum Master, but also how to apply them in a variety of situations. It’s a stamp of approval for your dedication to quality and excellence.
Scrum Masters are in high demand across all industries since Scrum is the most popular Agile framework for project management. If you work in an organisation that uses Agile frequently, CSM should be your first choice.
The reputable Scrum Alliance offers CSM as one of its most popular and globally recognised credentials. Scrum Master training and certifications have seen a significant growth in demand over the previous decade. The reason for this is because Scrum is now being used in industries other than IT, and as a result, the demand for a certified Scrum professional has grown even beyond his or her existing field of expertise.
Once you have ITIL 4 Foundation certification, this course fulfills a core requirement for one of the two certifications required for Strategic Leader certification requirements. The other course is Course 1282, “ITIL 4 Specialist: Direct, Plan & Improve

Master the fundamentals of Scrum and the breadth of the Scrum Master’s responsibilities.

Only Scrum Alliance members have access to resources, networks, and local groups.

Advance your Agile career.

Demonstrate your essential Scrum knowledge to your colleagues.

Carry out the responsibilities of a Scrum Master.

Participate in a Scrum expert community.

The Certified ScrumMaster® course covers the foundations that any Scrum team member or professional Scrum Master needs to know.
To become a Scrum Master, one does not require a special background. Scrum Master talents can be found in a variety of fields.
It is not possible to take it. True learning, according to Scrum Alliance, necessitates in-person training and hands-on experience with a CEC or CST. The CSM exam is not intended to replace formal training.

CSM Training Reviews

Ashutosh Singhai
Ashutosh Singhai
Project Manager Software Developer
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I had a wonderful learning experience with ZOC Technologies. Thank you for the best career mentoring and guidance provided throughout my certification and training. The practical knowledge given through the live online training sessions has given me in-depth knowledge on the topics.
Lal Krishan Trivedi
Lal Krishan Trivedi
Business Analyst
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My learning experience with ZOC has been great. The assistance and guidance given to the candidates are outstanding. It was a worthy experience. Happy to be associated with ZOC’s name.
Jatin Khurana
Jatin Khurana
Vice President of Operations
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The pandemic gave me an opportunity to learn from home. I enrolled for the course after getting career mentorship from a senior person from ZOC. It helped me to choose the right course for my career growth.

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