Salesforce Certifications Training

Salesforce is a US-based, world’s no. 1 Customer Relationship Management (CRM) platform that serves all of a company’s departments like marketing, sales, commerce, and services, and brings together companies and customers in one place.

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Salesforce Certifications
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Salesforce Certified Administrator

The Salesforce Certified Administrator certification is aimed at demonstrating and validating a candidate’s ability to manage users, data, security, build reports, dashboards, and workflows and manage Salesforce applications.

Format: Closed book, 60 multiple-choice / multiple-select questions with 5 unscored questions.

Duration: 105 minutes (1 hour and 45 minutes).

Passing score: 65%.

Mode of delivery: Online at a testing center or in a proctored environment.

Prerequisites: None

Target Audience:

Candidates having prior work experience of 6 months or more as a Salesforce Administrator or developer and all those wanting to make a career in Salesforce.

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Platform App Builder

This certification validates the knowledge and ability of a candidate to design, build and deploy custom applications on the Lightning Platform and to create, manage, and update data models, application security, business logic, and process automation.

Format: Closed book, 60 multiple-choice / multiple-select questions with 5 unscored questions.

Duration: 105 minutes (1 hour and 45 minutes).

Passing score: 63%.

Mode of delivery: Online at a testing center or in a proctored environment.

Prerequisites:

None.

Target Audience:

App Builders with 6 months to 1 year of experience on the Lightning platform or similar such platform.

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Service Cloud Consultant

This certification is meant for professionals wanting to demonstrate their experience in implementing maintainable and scalable service cloud solutions in a customer-facing role to support customer business processes.

Format: Closed book, 60 multiple-choice / multiple-select questions with 5 unscored questions.

Duration: 105 minutes (1 hour and 45 minutes).

Passing score: 67%.

Mode of delivery: Online at a testing center or in a proctored environment.

Prerequisites:

Salesforce Administrator certification.

Target Audience:

Business Analysts with minimum 2 years of experience in cloud computing implementation.

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Field Service Lightning Consultant

This certification evaluates and validates a candidate’s abilities to implement and deploy solutions to support customer business requirements using the Field Service Lightning platform and Field Service Lightning Mobile application.

Format: Closed book, 60 multiple-choice / multiple-select questions with 5 unscored questions.

Duration: 105 minutes (1 hour and 45 minutes).

Passing score: 63%.

Mode of delivery: Online at a testing center or in a proctored environment.

Prerequisites:

Salesforce Administrator certification AND Salesforce Service Cloud Consultant certification.

Target Audience:

Candidates having 1+ years of experience as business analyst in field services and support industry, mobile solution expertise and understanding of Salesforce core object model.

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Data Architect

This certification is meant for those wishing to demonstrate their skills in assessing architecture environment and designing sound and scalable solutions on the Customer 360 platform, and their experience in Database Designing, Data Management and Governance.

Format: Closed book, 60 multiple-choice / multiple-select questions.

Duration: 105 minutes (1 hour and 45 minutes).

Passing score: 58%.

Mode of delivery: Online at a testing center or in a proctored environment.

Prerequisites:

None.

Target Audience:

Architects, Administrators & Developers having at least 2 years of Salesforce experience in implementing data-centric solutions.

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Sharing and Visibility Architect

This certification demonstrates the knowledge and ability of a candidate to design secure and scalable security and sharing models on the Force.com platform and his/her fluency in communicating solutions and design trade-offs to technical and business stakeholders.

Format: Closed book, 60 multiple-choice / multiple-select questions.

Duration: 105 minutes (1 hour and 45 minutes).

Passing score: 67%.

Mode of delivery: Online at a testing center.

Prerequisites:

None.

Target Audience:

Architects, Analysts and Administrators, having 3+ years of Salesforce experience in implementing complex security models.

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Development Lifecycle and Deployment Architect

This certification is designed for professionals wanting to demonstrate skills in designing, implementing and managing complex development and deployment lifecycle strategies on the Lightning platform.

Format: Closed book, 60 multiple-choice / multiple-select questions.

Duration: 105 minutes (1 hour and 45 minutes).

Passing score: 68%.

Mode of delivery: Online at a testing center or in a proctored environment.

Prerequisites:

None.

Target Audience:

Candidates with a degree in Computer Science or an equivalent degree and those having 1+ years of experience working on Salesforce projects or software development lifecycle projects.

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Identity and Access Management Architect

This certification validates the knowledge and skill of Identity professionals to assess identity architecture, design secure and performant access management solutions on the Lightning platform and communicate solutions to business and technical stakeholders.

Format: Closed book, 60 multiple-choice / multiple-select questions.

Duration: 120 minutes (2 hours).

Passing score: 65%.

Mode of delivery: Online at a testing center or in a proctored environment.

Prerequisites:

None.

Target Audience:

Candidates with at least one year’s experience in Identity & Access Management or Securities Technology or Salesforce experience in component security setup and design.

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Integration Architect

This certification validates the ability of candidates to design secure and scalable integrations using the Lightning platform and to effectively communicate solutions to business and technical stakeholders.

Format: Closed book, 60 multiple-choice / multiple-select questions.

Duration: 105 minutes (1 hour and 45 minutes).

Passing score: 67%.

Mode of delivery: Online at a testing center or in a proctored environment.

Prerequisites:

None.

Target Audience:

Candidates with a degree in Computer Science or an equivalent degree and those having 1+ years of Salesforce experience of Integration Architecture.

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