What is RACI Matrix

What is RACI Matrix
RACI Matrix

What is RACI Matrix


RACI Matrix is very important project management tool used in assigning various tasks to different roles in completing tasks or deliverables for a project or business process. It is especially useful in clarifying roles and responsibilities in cross-functional/departmental projects and processes. RACI is an acronym derived from the four key responsibilities – Responsible, Accountable, Consulted/Consult and Informed.  

In the context of PMP – RACI Matrix is referred as Responsibility Assignment Matrix (RAM) 

A common type of RAM that uses responsible, accountable, consult and inform statuses to define the involvement of stakeholders in project activities – PMBOK® Guide

RAM is part of the Human Resource Management process that deals with OBS, WBS and RBS. It ensures that, each project activity is assigned a specific resource & resource or team of individuals referred as function or department is assigned responsibility. 

Reference URL – https://zoctech.com/different-breakdown-structures/

Matrix-Based structure depicts the relationship between work to be done and project team members?

A high-level RAM may show that Company X has been hired to complete the engineering portion of a project. A low-level RAM may show that Mr. Iyer of Company X will be completing the electrical engineering for the design portion of the project.

Four Key Responsibilities 

Let us look at each of these four key responsibilities – 

# RACI Element Details 
1 Responsible Person or Team or Function assigned to complete the task. (Doer) You may be able to delegate task meaning you can delegate responsibility but never accountability. 
2 Accountable  Sometimes also knows as Approver or final Approving authority or Accountable Authority. Responsibility can be delegated but Accountability can never be delegated. In other words, an Accountable must sign off (Approve) on work that a Responsible provides. There must be only one Accountable specified for each task or deliverable. (Buck stops here) 
3 Consult or Consulted  Those whose opinions are sought; and with whom there is two-way communication.
4 Informed  Those who are kept up-to-date on progress, often only on completion of the task or deliverable; and with whom there is just one-way communication.

Example of RACI Matrix


Above example shows that, all activities associated with one person or function or department as the case may be and in a different dimension it shows all people associated with one activity e.g. Feasibility Study. This also ensures that there is only one person accountable for any one task to avoid confusion. Meaning there can be ONLY one person accountable for the task or activity. 

The RACI is particularly important when the team consists of internal and external resources to ensure clear divisions of roles and expectations.

It is recommended that, RAM is prepared by PM in consultation with team members thus helps in developing more precise matrix, but in addition the team members will also feel greater ownership of assignments, leading to greater commitment and participation.

RACI is one of the most popular, widely used and easy to use tool of Project Management.


Q1: What is a RACI Matrix?

A1: The RACI Matrix, also known as a Responsibility Assignment Matrix, is a visual tool used in project management and business processes to define and communicate the roles and responsibilities of individuals or teams involved in a project or a specific task. It helps clarify who is Responsible, Accountable, Consulted, and Informed for each task or activity.

Q2: What does RACI stand for?

A2: RACI stands for four key roles within the matrix:

   – R (Responsible): The person or team responsible for executing the task.

   – A (Accountable): The person who takes ultimate ownership and ensures that the task is completed successfully.

   – C (Consulted): Individuals or groups who provide input and expertise but are not directly responsible for the task’s execution.

   – I (Informed): People or teams who need to be kept in the loop about the task’s progress or outcome but do not have a direct role in it.

Q3: How is a RACI Matrix created?

A3: To create a RACI Matrix, follow these steps:

  1. Identify all the tasks or activities involved in your project or process.
  2. List all the team members or roles involved.
  3. For each task, assign one person as Accountable (A) and one or more as Responsible (R).
  4. Determine who needs to be Consulted (C) and Informed (I) for each task.
  5. Document this information in a matrix format, making it easy to visualize and communicate.

Q4: What are the benefits of using a RACI Matrix?

A4: Using a RACI Matrix offers several advantages, including:

   – Improved clarity: It eliminates confusion by clearly defining roles and responsibilities.

   – Better communication: Team members understand who to approach for questions or updates.

   – Accountability: Assigning an Accountable person ensures that tasks are completed on time.

   – Streamlined decision-making: Knowing who needs to be consulted helps in efficient decision-making.

   – Enhanced project management: It aids in tracking progress and identifying bottlenecks.

Q5: Can a RACI Matrix be customized for different projects?

A5: Yes, a RACI Matrix can be customized to fit the specific needs and requirements of different projects or processes. You can adjust the roles and responsibilities based on the complexity and goals of the task at hand. It’s a flexible tool that can adapt to various scenarios to improve project management and teamwork.




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