The Information Technology Infrastructure Library (hereby referred to as ITIL) is a professional association for the IT service management community. In an era where offline enterprises are shifting to the online sphere, ITIL can enable businesses to complete their digital transformation journey and metamorphose into digital companies. Here is where ITIL 4 Strategic Leader course can become a strategic asset to your organization.
The ITIL framework is designed to standardize IT services, including planning, selection, delivery, and maintenance, within a business. This training certification is suitable for IT professionals, application managers, database administrators, IT executives, and graduates, thereby bringing this cohort to the fore as business service partners rather than solely back-end support.
The latest and most upgraded version of the ITIL framework is ITIL V4. It was designed to align all existing projects with this framework and integrate them with other IT ecosystem processes. Take a look at some benefits that ITIL has to offer:
- ITIL establishes a correlation between the IT department and businesses.
- Factoring in the best IT management practices has improved resource utilization, reducing operational costs.
- Increased visibility of IT costs and assets.
- Streamlined service disruption response and management.
ZOC’s ITIL 4 Strategic Leader Training Certification gives IT professionals the skills to collaborate effectively within IT teams. Accredited by Axelos, the course is classified into two modules:
ITIL 4 Strategist: Direct, Plan, and Improve (DPI)
This module helps organizations build a cohesive strategy for continuous digital momentum. It also provides guidance on integrating continuous learning and improvement into the organizational culture. The various facets of this course aim towards planning work, improving products, and managing the dynamics of IT. This module also facilitates decision-making and brings about innovations while staying compliant.
This certification is for individuals in leadership positions within IT organizations who are actively involved in building plans and driving improvement initiatives. The closed-book examination format consists of 40 questions based on the multiple-choice model for a duration of 90 minutes. The module explores the impact of Agile and Lean ways of working in an organization.
After the successful completion of this course, IT professionals can leverage the learning outcomes to:
- Demonstrate the core concepts of directing, planning, and improve
- Understand the role of Governance, Risk, and Compliance (GRC) and integrate these principles into their service value system
- Leverage key communication principles and organizational change management to lead the business to success.
ITIL 4 Leader: Digital and IT Strategy (DITS)
This module provides guidance on developing a holistic vision of shaping IT and digital business strategies. Suitable for directors, department heads, and C-suite professionals, this course focuses on developing a cross-organizational business strategy and strategically managing risks in the face of digital disruptions. This module paves the path for future digital leaders who can drive operational excellence and enable a sustainable business.
Learn how technological innovations can drive organizational success. The closed-book examination format consists of 30 questions based on the multiple-choice model for a duration of 60 minutes.
Both these courses can be studied either in a classroom environment or online according to a pace that suits you the best. Both modules also have the ITIL 4 module as a pre-requisite.
There are certain potential drawbacks of the ITIL framework as well:
- It can take years to execute a full-fledged ITIL rollout.
- Training requirements can be extensive and time-consuming.
- Successful execution of ITIL requires staff expertise and supervision.
- Implementing ITIL innovations can disrupt existing infrastructure and processes.
Notwithstanding these downsides, ITIL can be a game changer for businesses in the digital landscape. The ITIL Strategic Leader Certification is valid for a lifetime. IT professionals are not required to renew it again and again. With the ever-changing digital environment, it is imperative for organizations to adapt and adopt new strategies to stay relevant and competitive in the marketplace.
Here is your chance to lead your business organization into the digital future with the ITIL 4 Strategic Leader course.