ITIL is the best way to manage IT service delivery worldwide. ITIL certification sets up a service lifecycle model that tells people what to do and how to do it when they design, build, deliver, and support IT services. For this discussion, IT services are any IT activities that provide business value to a company’s end users, customers, and other internal or external stakeholders. IT services include centralized corporate email and websites that use back-end IT processes like server and network administration.
IT has become a mission-critical service delivery method for companies that rely on complex computing resources to keep their businesses running and making money. ITIL lets companies develop and use a written, repeatable process that helps them keep track of the big and small details of rolling out new IT services and managing them afterward.
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December 15, 2024
