ITIL Foundation Training & Certification Course in USA
Enhance your knowledge and skills in IT service management by getting ITIL Course in the USA – kick start your IT career now!
- Course Duration: 12-24 months
- Course Type: Online
- Benefits: Scholarship & EMI options available
- Internationally Recognized
Key Features of ITIL v4 Foundation Training with ZOC
- Governing Body: PeopleCert, on behalf of AXELOS.
- Validity: 3 years
- Focus: Learn what IT Service Management is and what it can be used. .
- Hands on Training: Gain practical skills with real case studies and activities.
- Expert Trainers: Offer the best training to ITIL professionals so that the teaching professional can be practiced with the best.
- Comprehensive Study Materials: Offering related material and past sample papers
- Global Recognition: This ITIL Course is well known and highly appreciated on a global level.
- Post-Certification Support: Offer tutoring, webinars, and expert sessions.
- Digital Badge: Display that you have been certified by having a badge all over.
- Flexible Training Options: Web based, hybrid and face to face training courses.
About ITIL v4 Foundation® Certification
The ITIL Course USA is accepted everywhere and certifies the holder’s broad knowledge about ITIL. The program provides full support for the current ITIL and follows the ideas of the IT Service Management (ITSM) lifecycle. It covers essential topics that a person should know about ITIL. The ITIL Course covers the main areas of Service Management, its guiding principles, the life cycle, important processes, and the roles of individuals or groups in ITIL. IT professionals gain the necessary skills and knowledge to improve their organization’s IT services and follow the requirements from the exam. Possessing an ITIL Foundation Certification is beneficial in the IT sector since it indicates an organization invests in their workers and holds strong expertise in IT Service Management.
Governing Body:
ITIL Certification Course prerequisite
- ITIL Course is suitable for entry-level employees working in an ITSM company.
- Taking IT education is not required, but it helps in many ways.
- ITIL Course is designed for people with ideas about Information Technology management.
- A formal background in IT is not essential.
- The ITIL Course is designed with IT employees in mind, such as students and clients who have worked in other fields.
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ITIL Exam info
- Duration: 60 minutes.
- Questions: 40 total; 30 are multiple-choice.
- Mode: Online or paper-based, proctored by PeopleCert.
- Number of Questions: 40 multiple-choice questions.
- Passing Score: 65% (26 out of 40 correct answers).
- Difficulty Level: Moderate; basic IT knowledge is recommended.
- Format: Proctored; no notes or materials are allowed.
- Award: Earn ITIL Course certification after passing.
- Requirements: No prerequisites; training course recommended.
ITIL Skills You Learn
- Service Value System (SVS)
- ITIL Service Value Chain
- ITIL Practices
- ITIL Service Value Chain
- ITIL Guiding Principles
- Service Management Concepts
- Collaboration and Communication
- Agile and Lean Integration
- Customer Focus and Experience
- Continual Improvement
What is ITIL v4 Foundation Framework?
The purpose of the ITIL v4 foundation certified Framework USA is to shape the way IT service management creates value by using various IT processes. With these ideas, individuals and companies can get the information, skills, and tools for ITSM needed for the job.
Understand Service Management
This aspect makes it clear what IT Service Management is, and why it’s necessary to learn these basic principles to help customers with either internal or external relationships.
Adopt ITIL Guiding Principles
These concepts guide the basics of ITIL Course and illustrate methods to enhance the framework to match the needs of different organizations.
Implement the Service Value System (SVS)
The SVS includes the idea of governance, rules for best practices, and the steps involved in generating value for the business in the ITIL Course.
Utilize the Service Value Chain
The ITIL Course stresses the importance of coordinating different activities and tasks to improve the delivery of services.
Apply ITIL Practices
ITIL Course USA teaches users how to better handle and increase results in different areas of service management, such as incident management or change management.
Enhance Collaboration
Cooperation matters, both inside the company and with partners like investors, suppliers, customers, government or companies involved in strategic partnerships.
Who can join ITIL v4 Foundation Training?
IT audit managers
IT planners and consultants
IT support staff
Quality assurance professionals
Students and recent graduates
IT executives
IT architects
Operations managers
Students TakeAway from ZOC ITIL v4 Foundation Certification Course
- Students receive a certificate upon completing the eLearning courses.
- Access to pre-recorded training sessions for flexible learning.
- Courseware, question bank, training kit
- Accredited study material for quality certification and training
- Access to study resources like case studies, exercises, eBooks, mock tests, & more for up to a year
- Doubt-clearing sessions by expert trainers
- One complimentary ITIL Course career advancement session for enrolled candidates with Global Mentors with 100% accuracy
- Mentoring for candidates planning to migrate and looking for ITIL Course career opportunities in countries like Canada and Europe for better prospects, provided by industry experts.
- Access to ZOC Global alumni FORUM in the USA for job assistance or general guidance in foreign lands
ITIL v4 Course Curriculum
The ITIL V4 Foundation Curriculum focuses on introducing learners to key concepts and practices of IT Service Management (ITSM) based on the ITIL Course framework USA. Below is an overview of the curriculum as outlined by PeopleCert:
- Familiarizing with ITIL and knowing its relevance in today’s world.
- The impact of adopting Agile, DevOps, and Lean in extending the applicability of ITIL into the next decade.
- Description of “Service” and “Value”.
- Conceptions such as value co-creation and service relationships.
- The cultural web consists of fundamental values, including the following: Focus on Value, Start where you are and Collaborate and Promote Visibility.
- Real life exercise of the principles.
- Organizations and People.
- Information and Technology.
- Partners and Suppliers.
- Value Streams & Processes.
- Awareness of the studying of the interactions of individual parts of a system in order to produce value.
- ‘Exploring’ of governance, sustaining improvement and ‘voice’ of the service value chain.
- Definition of Done for a feature (user story or product backlog item)
- Definition of Done for a sprint
- Definition of Done for a release
- Definition of Done vs. Acceptance criteria
- Done vs. Done-Done.
- Key activities: PEAK, IDEAL, SPRINT, GOALS, BOUGHT and LAST.
- Interdependency between activities for creating value.
- More than 5000 management practices of which 34 have been overviewed here.
- Concentrating on 15 best practices, such as Incident Management, Change Enablement, Problem Management, and Service Desk.
- Organizational practices that can be associated with these practices in the present-day IT context.
- Significance of ongoing improvement within the various service life cycle phases.
- Strategies and approaches to facilitate service improvements.
- Demonstrates a working knowledge of ITIL terminology and ideas.
- Use case briefs and sample tests to study for the ITIL Course.
- Upon completion, learners will:
- They should have a basic knowledge of ITIL Course.
- Pass the ITIL Foundation examination, which is a worldwide recognized certification in IT service management.
Benefits of ITIL v4 Foundation Training & Certification Course
- Helps design and apply the most suitable technology for complex IT projects
- This leads to more efficient operations and continuous improvements in IT systems
- Allows you to gain in-depth understanding of key issues around IT service management.
- Helps develop skills in overseeing IT services required by the business and for risk prevention and find the best ITIL 4 certification path.
- Greater ability to drive efficiency and continual improvement
- Allows a person to be recognized as a trained professional and sharpens others’ opinions of them.
- Helps IT staff members to cooperate with each other and with other departments
- It prepares you for other related ITIL Course.
- Increases general knowledge that can help in most areas of life and work.
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Our ITIL certification Training Modalities
ITIL Online Live Classes
Online live instructor-led classroom training with the most experienced & highly qualified real-time trainers
Blended learning
Live instructor-led online classes and self-paced eLearning modules offer real-time interaction with expert trainers and 24/7 access to engaging study materials.
ITIL Corporate Training
Dedicated and strategized learning methodologies to achieve improved and effective ROI of employees in the organization.
It is a comprehensive training program designed to prepare an individual to be a strategic leader within their organization.
Why Choose ZOC Learnings for ITIL v4 Foundation Training & Certification Course?
Your Success = Our Commitment
- Your success is our commitment, and we’re always standing next to our participants to support them in their career endeavours.
- As our highly rated organization, we believe in our instructors’ expertise and our courses’ effectiveness.
Free Career Mentoring
- We provide 360-degree career mentoring from senior industry experts and have taught over 16,000 professionals.
- We offer free career mentoring for participants facing career or skill-related challenges.
Best Training Sessions
- We promise that all the levels of ITIL certification training sessions will take place on the scheduled dates.
- This includes in-person, virtual, and classroom-based sessions.
Round-the-clock Assistance
- One-on-one learning assistance
- Help desk support
- Resolve doubts in real-time
Industry Recognised Certification
- ZOC Learnings Training Certification
- Get the graded performance Certificate
- Certificate of completion
Best Price Guaranteed
- At ZOC Learnings, we provide the most competitive price.
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What our Learners have to say
ZoC Technologies have really helped me a lot in getting my ITIL4 certification done comfortably. I would even recommend my colleagues to get their certifications done from ZoC technologies itself.
I was looking to complete ITIL 4 foundation learning & certification and that's when I came across Zoc Learnings. Based on Google reviews, I decided to enquire and I am pleased to say it was a good decision to go ahead with them. The training was good and I was able to complete my certification based on the training & material that was provided.
I got my ITIL v4 Training and Certification done from Zoc. It was online training. The trainer Sandip Pednekar sir is really good at his work and made the session very interactive. Most importantly, I would like to thank Jayant Mohite. He helped me at every stage from enrollment to certification. He ensured all my enrollment related doubts are cleared before enrolling.
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ITIL Foundation v4 Training FAQs
There are many ITIL certification levels. It is important to start with ITIL Course USA to get familiar with ITIL guidelines used in offering IT services. Trainees are introduced to ITSM and its main topics, ideas, and steps during the training.
The course was however set with the focus of targeting IT professionals in the USA, managers among other persons who may wish to know more about ITSM. The ITIL certification price is affordable too. By extending an invitation to professionals of IT support, project managers or service management, or anyone with an interest in learning the basics of IT service delivery.
There are numerous advantages of the ITIL Foundation v4 Training USA, and getting an ITIL job. They include: enhanced ITSM process understanding, enhanced quality of services, enhanced efficiency and a more organized way of handling IT services. It also offers a basis for additional ITIL certifications and improves the employability of Information Technology service management. ITIL 4 certification cost is also low.
The ITIL Foundation v4 training covers the following key topics: an overview of the ITIL Course, the service lifecycle, major processes, roles, and functions in ITIL, service design, transitioning, operating, and improving, and the major new addition in ITIL Course.
The ITIL Course USA is estimated to last up to two days, depending on the mode of training; classroom, online, or home study.
As with most ITIL Course USA, the foundation exam is a 60-minute closed book test with 40 multiple-choice questions. The passing grade for candidates is determined by 65% as a minimum passing rate for the exam.
ITIL Course has no prerequisites for this training, as long as the participant wants to learn ITIL v3 training. It is an entry level course and all the facets are explained using simple language.
ITIL v4 had brought improved changes such as; new service management lifecycle, new additional practices, modularity. ITIL Course had SLG stages (service strategy, design, transition, operation, and continual improvement), but ITIL Course uses a modular structure that has the SML and 34 new practices with seven dimensions.
One of the key concepts of ITIL Course that can contribute to the digital transformation is the focus on customer needs and requirements. It also gives directions on how to embrace the new technologies, agile and DevOps, and data analytical approach for improvement.
The exclude key in ITIL Course makes it more adaptable to various sectors as it allows organizations to pick only the practices that are important to them making it more flexible than the previous versions. ITIL certification cost is very low. It also allows the practicing professional to obtain additional certifications in areas of specialization.
