ITIL Foundation Certification Training Course UK
Boost your IT service management skills with an ITIL Certification UK – kickstart your IT career with confidence and credibility!
- Course Duration: 12-24 months
- Course Type: Online
- Benefits: Scholarship & EMI options available
- Internationally Recognized
Key Features of ITIL Certification UK with ZOC
- Certification Body: PeopleCert (on behalf of AXELOS)
- Validity: 3 years
- ITIL 4 course Focus: Understand IT Service Management and its practical applications.
- Practical Learning: Real-world case studies and hands-on activities.
- Expert Instructors: Learn from certified ITIL professionals
- Study Resources: Includes study guides and past exam papers
- Global Recognition: Widely recognized and respected worldwide
- After-Certification Support:Access to expert sessions, webinars, and mentoring
- Digital Badge: Show off your certification with a verifiable digital badge
- Flexible Learnings: Choose from online, hybrid, or in-person training options
About ITIL Foundation® Certification
Achieving the ITIL Certification UK shows that someone understands the ITIL principles recognized worldwide. It provides a full understanding of the most recent ITIL framework, explaining the main ideas, guiding rules, main processes and key roles involved in IT Service Management (ITSM). The certificate offers IT professionals skills to boost quality, follow reputable standards and increase how smoothly operations run. Achieving an ITIL credential indicates that a person or organization is dedicated to always improving their IT services for everyone’s benefit.
Governing Body:
ITIL Certification Requirements
- Perfect for Beginners: Ideal for those new to IT service management.
- No IT Background Needed: For ITIL Certification UK prior IT experience isn’t required.
- Great for Foundational Knowledge: Suited for individuals familiar with basic IT concepts.
- Open to All: ITIL Certification UK is designed for learners from various backgrounds and industries.
- Versatile Audience: ITIL Certification UK is suitable for students, professionals, and clients seeking ITIL knowledge.
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ITIL Exam info
- Duration: 60 minutes.
- Questions: 40 total; 30 are multiple-choice.
- Mode: Online or paper-based, proctored by PeopleCert.
- Number of Questions: 40 multiple-choice questions.
- Passing Score: 65% (26 out of 40 correct answers).
- Difficulty Level: Moderate; basic IT knowledge is recommended.
- Format: Proctored; no notes or materials are allowed.
- Award: Earn ITIL Course certification after passing.
- Requirements: No prerequisites; training course recommended.
Skills You Learn with ITIL Certification UK
- Service Value System (SVS)
- ITIL Service Value Chain
- ITIL Practices
- ITIL Service Value Chain
- ITIL Guiding Principles
- Service Management Concepts
- Collaboration and Communication
- Agile and Lean Integration
- Customer Focus and Experience
- Continual Improvement
What is ITIL Foundation Framework?
Redefining IT Service Delivery with ITIL Certification UK:
The ITIL foundation qualification framework helps streamline IT processes to improve service delivery. It equips individuals and organizations with the tools, knowledge, and skills essential for effective IT Service Management (ITSM).
ITSM Essentials:
With ITIL Certification UK, gain a solid understanding of IT Service Management fundamentals and their role in supporting internal and external teams.
Core ITIL Concepts:
Learn flexible principles for ITIL Certification UK that can be tailored to meet the unique needs of any organization.
Service Value System (SVS):
Explore ITIL’s SVS model, which offers governance guidance and best practices to create value from IT services.
Service Value Chain:
With ITIL Certification UK, discover how coordinated activities and processes enhance service outcomes and efficiency.
Proven ITSM Practices:
Learn to apply tried-and-tested methodologies for problem resolution, change control, and service improvement.
Enhance Collaboration
Cooperation matters, both inside the company and with partners like investors, suppliers, customers, government or companies involved in strategic partnerships.
Who can take the ITIL Certification UK?
IT audit managers
IT planners and consultants
IT support staff
Quality assurance professionals
Students and recent graduates
IT executives
IT architects
Operations managers
Students TakeAway from ZOC ITIL Certification UK
- Students receive a ITIL Certification UK upon completing the eLearning courses.
- Access to pre-recorded training sessions for flexible learning.
- Courseware, question bank, training kit
- Accredited study material for quality certification and training
- Access to study resources like case studies, exercises, eBooks, mock tests, & more for up to a year
- Doubt-clearing sessions by expert trainers
- One complimentary ITIL Certification UK career advancement session for enrolled candidates with Global Mentors with 100% accuracy
- Mentoring for candidates planning to migrate and looking for ITIL Certification UK career opportunities in countries Europe for better prospects, provided by industry experts.
- Access to ZOC Global alumni FORUM in the UK for job assistance or general guidance in foreign lands.
ITIL Certification UK Curriculum
The ITIL Foundation Curriculum focuses on introducing learners to key concepts and practices of IT Service Management (ITSM) based on the ITIL Certification UK. Below is an overview of the curriculum as outlined by PeopleCert:
- Familiarizing with ITIL and knowing its relevance in today’s world.
- The impact of adopting Agile, DevOps, and Lean in extending the applicability of ITIL into the next decade.
- Description of “Service” and “Value”.
- Conceptions such as value co-creation and service relationships.
- The cultural web consists of fundamental values, including the following: Focus on Value, Start where you are and Collaborate and Promote Visibility.
- Real life exercise of the principles.
- Organizations and People.
- Information and Technology.
- Partners and Suppliers.
- Value Streams & Processes.
- Awareness of the studying of the interactions of individual parts of a system in order to produce value.
- ‘Exploring’ of governance, sustaining improvement and ‘voice’ of the service value chain.
- Definition of Done for a feature (user story or product backlog item)
- Definition of Done for a sprint
- Definition of Done for a release
- Definition of Done vs. Acceptance criteria
- Done vs. Done-Done.
- Key activities: PEAK, IDEAL, SPRINT, GOALS, BOUGHT and LAST.
- Interdependency between activities for creating value.
- More than 5000 management practices of which 34 have been overviewed here.
- Concentrating on 15 best practices, such as Incident Management, Change Enablement, Problem Management, and Service Desk.
- Organizational practices that can be associated with these practices in the present-day IT context.
- Significance of ongoing improvement within the various service life cycle phases.
- Strategies and approaches to facilitate service improvements.
- Demonstrates a working knowledge of ITIL terminology and ideas.
- Use case briefs and sample tests to study for the ITIL Course.
- Upon completion, learners will:
- They should have a basic knowledge of ITIL Course.
- Pass the ITIL Foundation examination, which is a worldwide recognized certification in IT service management.
Benefits of ITIL Certification
- Tackle Complex Projects: Learn how to choose and implement the right technology for demanding IT challenges.
- Drive Operational Efficiency: Improve IT systems and streamline business processes for ongoing performance.
- Understand Key ITSM Issues: Build strong knowledge of the core challenges in IT service management.
- Demonstrate What You Know: Let your skills be known so that colleagues and clients feel inspired.
- Encourage Teams to Work Together: Unite IT with other departments by teaching and doing things together.
- Start Preparing for Advanced Certification Exams: Make sure you are strong in the basics before getting more advanced ITIL Certification UK.
- Apply Skills Beyond Work: Gain insights that benefit not just your career, but your personal tech understanding too.
- It prepares you for other related ITIL Course.
- Increases general knowledge that can help in most areas of life and work.
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Our ITIL certification Training Modalities
ITIL Online Live Classes
Online live instructor-led classroom training with the most experienced & highly qualified real-time trainers
Blended learning
Live instructor-led online classes and self-paced eLearning modules offer real-time interaction with expert trainers and 24/7 access to engaging study materials.
ITIL Corporate Training
Dedicated and strategized learning methodologies to achieve improved and effective ROI of employees in the organization.
It is a comprehensive training program designed to prepare an individual to be a strategic leader within their organization.
Why Choose ZOC for ITIL v4 Foundation Training & Certification Course UK?
Your Success = Our Commitment
- Your success is our commitment, and we’re always standing next to our participants to support them in their career endeavours.
- As our highly rated organization, we believe in our instructors’ expertise and our courses’ effectiveness.
Free Career Mentoring
- We provide 360-degree career mentoring from senior industry experts and have taught over 16,000 professionals.
- We offer free career mentoring for participants facing career or skill-related challenges.
Best Training Sessions
- We promise that all the levels of ITIL certification training sessions will take place on the scheduled dates.
- This includes in-person, virtual, and classroom-based sessions.
Round-the-clock Assistance
- One-on-one learning assistance
- Help desk support
- Resolve doubts in real-time
Industry Recognised Certification
- ZOC Learnings Training Certification
- Get the graded performance Certificate
- Certificate of completion
Best Price Guaranteed
- At ZOC Learnings, we provide the most competitive price.
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What our Learners have to say
ZoC Technologies have really helped me a lot in getting my ITIL4 certification done comfortably. I would even recommend my colleagues to get their certifications done from ZoC technologies itself.
I was looking to complete ITIL 4 foundation learning & certification and that's when I came across Zoc Learnings. Based on Google reviews, I decided to enquire and I am pleased to say it was a good decision to go ahead with them. The training was good and I was able to complete my certification based on the training & material that was provided.
I got my ITIL v4 Training and Certification done from Zoc. It was online training. The trainer Sandip Pednekar sir is really good at his work and made the session very interactive. Most importantly, I would like to thank Jayant Mohite. He helped me at every stage from enrollment to certification. He ensured all my enrollment related doubts are cleared before enrolling.
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ITIL Certification UK Training FAQs
The ITIL Foundation v4 is the initial certification that anyone can start with in ITSM. It introduces what ITIL calls the Service Value System, basic principles and service lifecycle which guides better management and delivery of IT services.
The course is suited to IT professionals, service desk teams, project managers, system administrators and to anyone curious about ITSM. The framework is a good choice for anyone outside of IT who collaborates with teams managing digital services.
- Improved understanding of ITSM processes
- Enhanced service quality and business efficiency
- Better career opportunities in the IT sector
Solid foundation for advanced ITIL Certification UK
The course includes:
- ITIL Service Value System (SVS)
- The 7 Guiding Principles
- Key management practices
- The Four Dimensions of Service Management
Value creation and service lifecycle
The course on ITIL foundation v4 is mostly completed in 2 days. Yet, how long it takes depends on the learning platform used (online, self-paced or classroom) and could be a few days or a few weeks.
- 40 multiple-choice questions
- Duration: 60 minutes
- Passing score: 65% (26 correct answers)
- Closed-book exam
You do not need any previous certifications. Beginners will have no trouble following the course and learning what’s needed in a simple method. The ITIL certification exam cost is very low.
ITIL Certification UK brings in the Service Value System, 34 distinct practices and Agile, DevOps and Lean methods, helping it fit into current digital transformation efforts.
ITIL Certification UK promotes continuous improvement, agile thinking, and better customer experiences. It helps businesses stay competitive by adapting to change and leveraging new technologies.
The ITIL certification price typically ranges from £400 to £950, depending on the training provider, course format (online or classroom), and whether exam fees and materials are included. Some ITIL Certification UK packages offer extras like mock tests, digital badges, and study guides.
