ITIL v4 Foundation Training & Certification Course in Chennai
IT service management course ITIL certification in Chennai., help you in becoming leaders in mastering processes and productivity. Join us now and advance your successful IT career!
- Course Duration: 12-24 months
- Course Type: Online
- Benefits: Scholarship & EMI options available
- Internationally Recognized
Key Features of ITIL Foundation Course in Chennai with ZOC
- ITIL Certification Body: PeopleCert on behalf of AXELOS.
- ITIL Validity: 3 years of validity.
- Focus: Learn the concepts and strategies of IT Service Management.
- Hands-On Learning: Get hands-on learning practices with real-world cases and exercises.
- Expert Trainers: Get the best training from highly qualified ITIL professionals.
- Study Materials: Avail detailed resources and previous test papers
- Global Recognition: This certification program is renowned and valued worldwide.
- Post-Certification Support: Avail tutoring, webinars, and expert sessions.
- Digital Badge: Showcase your certification with a badge everywhere.
- Flexible Options: ITIL Online classes, blended and in-person training classes.
About ITIL 4 Foundation Certification
The ITIL v4 Certification in Chennai is one of the primary certifications in Information Technology Service Management (ITSM) domain and the role of the certification has only increased in the changing world of IT. This certification is offered by PeopleCert on behalf of AXELOS. The ITIL v4 Foundation Certification is designed to ensure that future IT practitioners have the vital knowledge, tools, and techniques to be utilized while performing ITIL adoption involvement and other ITSM service management jobs. The ITIL v4 Foundation Certification is a great beneficial investment especially for those IT professionals who want to secure employment.
Governing Body:
ITIL Certification Eligibility Criteria
- Not required to have specific background knowledge in IT.
- Most suitable for junior workers in the ITSM company.
- IT education is not compulsory but is advantageous.
- Intended for employees in IT domain, basically students and clients switching from other departments
- It caters for those who have ideas on Information Technology management.
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ITIL Exam info
- Duration: 60 minutes.
- Questions: 40 total; 30 are multiple-choice.
- Mode: Online or paper-based, proctored by PeopleCert.
- Passing Score: 65% (26/40 correct answers).
- Difficulty: Moderate; basic IT knowledge is recommended.
- Format: Proctored; no notes or materials are allowed.
- Award: Earn ITIL v4 certification after passing.
- Requirements: No prerequisites; training course recommended.
ITIL Skills You Learn
- Service Management Concepts
- Collaboration and Communication
- Agile and Lean Integration
- Customer Focus and Experience
- Continual Improvement
- Service Value System (SVS)
- ITIL Service Value Chain
- ITIL Practices
- ITIL Guiding Principles
What is ITIL-V4 Foundation Framework?
Global ITIL V4 Foundation Framework is one of the frameworks developed to guide IT service management with a focus on the provision of value by using IT processes properly. It has core concepts that enable the individual and organizations to acquire the knowledge, tools and application of IT service management. These elements are:
IT Service Management Basics:
Provides a definition of what IT Service Management entails, coupled with the importance of comprehending the concepts in order to provide value for those within organizations.
ITIL Guiding Principles:
These are the fundamental blocks of knowledge on ITIL and as we have seen they provide directions on the flexibility and enhancement of the structure for optimum implementation by various companies.
Service Value System (SVS):
A conceptual framework of the concepts of governance, best practices, and the process of creating value.
Service Value Chain:
Emphasising the related activities and tasks that are critical when creating, implementing, and advancing services.
ITIL Best Practices:
ITIL V4 offers guidelines on how to improve service management for instance, incident management or change management.
Collaboration Skills:
These are important in developing and sustaining both internal corporate teams and external stakeholder relationships.
Agile and Lean Integration:
These techniques help to enhance the relevance and effectiveness of the service management practices to change more easily.
Customer-Centric Focus:
Cultivating attention to the customers’ requirements will improve the delivery of the IT services and standards to align with the needs of the businesses.
Who can join ITIL certification training in Chennai
IT support staff
Quality assurance professionals
Students and recent graduates
IT executives
IT architects
Operations managers
IT audit managers
IT planners and consultants
Students TakeAway from ZOC ITIL-V4 Foundation Certification Course
- Students receive a certificate upon completing the eLearning courses.
- Access to pre-recorded training sessions for flexible learning.
- Courseware, question bank, training kit.
- Accredited study material for quality certification and training.
- Access to study resources like case studies, exercises, eBooks, mock tests, & more for up to a year.
- Doubt-clearing sessions by expert trainers.
- One complimentary ITIL career advancement session for enrolled candidates with Global Mentors with 100% accuracy.
- Mentoring for candidates planning to migrate and looking for ITIL career opportunities to countries like Canada and Europe for better prospects, provided by industry experts.
- Access to ZOC Global alumni FORUM for job assistance or general guidance in foreign lands.
ITIL v4 Course Curriculum
The ITIL V4 Foundation Curriculum focuses on introducing learners to key concepts and practices of IT Service Management (ITSM) based on the ITIL Course framework. Below is an overview of the curriculum as outlined by PeopleCert:
- Familiarizing with ITIL and knowing its relevance in today’s world.
- The impact of adopting Agile, DevOps, and Lean in extending the applicability of ITIL into the next decade.
- Description of “Service” and “Value”.
- Conceptions such as value co-creation and service relationships.
- The cultural web consists of fundamental values, including the following: Focus on Value, Start where you are and Collaborate and Promote Visibility.
- Real life exercise of the principles.
- Organizations and People.
- Information and Technology.
- Partners and Suppliers.
- Value Streams & Processes.
- Awareness of the studying of the interactions of individual parts of a system in order to produce value.
- ‘Exploring’ of governance, sustaining improvement and ‘voice’ of the service value chain.
- Definition of Done for a feature (user story or product backlog item)
- Definition of Done for a sprint
- Definition of Done for a release
- Definition of Done vs. Acceptance criteria
- Done vs. Done-Done.
- Key activities: PEAK, IDEAL, SPRINT, GOALS, BOUGHT and LAST.
- Interdependency between activities for creating value.
- More than 5000 management practices of which 34 have been overviewed here.
- Concentrating on 15 best practices, such as Incident Management, Change Enablement, Problem Management, and Service Desk.
- Organizational practices that can be associated with these practices in the present-day IT context.
- Significance of ongoing improvement within the various service life cycle phases.
- Strategies and approaches to facilitate service improvements.
- Demonstrates a working knowledge of ITIL terminology and ideas.
- Use case briefs and sample tests to study for the ITIL Course.
- Upon completion, learners will:
- They should have a basic knowledge of ITIL Course.
- Pass the ITIL Foundation examination, which is a worldwide recognized certification in IT service management.
Benefits of ITIL4 Certification in Chennai Course
The ITIL 4 Certification offers several benefits.
- Complements knowledge of significant issues concerning IT service management.
- Enhances competencies in the administration of IT services that support business needs and risk control.
- Helps to provide high quality solutions for IT implementation in the complex situations
- Which results in improved efficiency and ongoing progress within IT systems
- Fulfills the purpose of creating an accredited professional identity besides enriching professional certificates and papers.
- Sharpens general knowledge which may be useful in all or most areas of life and career.
- Supports cooperation between and within IT departments
- It readies you for other advanced ITIL 4 certifications and other learning procedures.
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ITIL Certification in Chennai Training Modalities
ITIL Online Live Classes
Online live instructor-led classroom training with most experienced & highly qualified real-time trainers
Blended learning (online live lecture + eLearning)
Live instructor-led online classes and self-paced eLearning modules offer real-time interaction with expert trainers and 24/7 access to engaging study materials.
ITIL Corporate Training
Dedicated and strategize learning methodologies to achieve improved and effective ROI of employees in the organization.
Why Choose ZOC Learnings for the ITIL certification training in Chennai?
Your Success = Our Commitment
- Your success is our commitment, and we’re always standing next to our participants to support them in their career endeavours.
- As our highly rated organization, we believe in our instructors’ expertise and our courses’ effectiveness.
Free Career Mentoring
- We provide 360-degree career mentoring from senior industry experts and have taught over 16,000 professionals.
- We offer free career mentoring for participants facing career or skill-related challenges.
Best Training Sessions
- We promise that all training sessions will take place on the scheduled dates.
- This includes in-person, virtual, and classroom-based sessions.
Round-the-clock Assistance
- One-on-one learning assistance
- Help desk support
- Resolve doubts in real-time
Industry Recognized Certification
- ZOC Learnings Training Certification
- Get the graded performance Certificate
- Certificate of completion
Best Price Guaranteed
- At ZOC Learnings, Chennai, we provide the most competitive price.
- We offer more than 75 globally recognized professional certifications.
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What our Learners have to say
ZoC Technologies have really helped me a lot in getting my ITIL4 certification done comfortably. I would even recommend my colleagues to get their certifications done from ZoC technologies itself.
I was looking to complete ITIL 4 foundation learning & certification and that's when I came across Zoc Learnings. Based on Google reviews, I decided to enquire and I am pleased to say it was a good decision to go ahead with them. The training was good and I was able to complete my certification based on the training & material that was provided.
I got my ITIL v4 Training and Certification done from Zoc. It was online training. The trainer Sandip Pednekar sir is really good at his work and made the session very interactive. Most importantly, I would like to thank Jayant Mohite. He helped me at every stage from enrollment to certification. He ensured all my enrollment related doubts are cleared before enrolling.
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ITIL Foundation v4 Training FAQs
ITIL Foundation v4 is the basic ITIL certification program that offers knowledge about the ITSM framework to help individuals succeed in the service management sector. ITIL certification training in Chennai can equip you with the latest knowlege that helps you to succed.
ITIL Foundation v4 covers five stages of ITIL service lifecycle, ITIL guiding principles, and service management practices.
The course is intended for IT specialists and any individuals related to their field, including project managers, business analysts, and consultants.
The ITIL Foundation v4 course has no strict prerequisites that must be met before a learner is enrolled. Nevertheless, it is still useful to have some idea of IT service management. ITIL certification training in Chennai offers structured guidance.
The time needed to take the ITIL Foundation v4 training varies from one to five days, depending on the chosen organization and the format of the training, traditional or online.
The ITIL Foundation v4 examination is a closed book, and it involves only multiple choice questions. The test includes 40 questions, and the candidate is required to pass with a minimum of 26 points or 65 percent.
Candidates can take the ITIL Foundation v4 exam either in a paper format or a computerized format. Enrolling in ITIL certification in Chennai can help you prepare in both the formats.
The ITIL Foundation v4 is accredited by the PeopleCert organization and, as such, it does not have an expiry date. Still, once in a while, it is wise to review the material and get new certificates to maintain the correspondence with modern developments and standards.
It is highly beneficial to get ITIL Foundation v4 certified, because it shows that you grasp ITSM ideas and can and a commitment to service management initiatives. It can also improve your job market worth and employability besides increasing your income. Pursuing ITIL Certification in Chennai can help you to get ahead in your career.
Yes, the ITIL Foundation v4 certification is one of the most popular and recognized certifications worldwide, and it is fully relevant to industry and country.
Of course, there are numerous study materials you can turn to at the moment studying for ITIL Foundation v4, such as ITL v4 Foundation Certification Training course, Study Guides, and Practice Exams. Enrolling with ITIL certification in Chennai gives access to these resources.
Yes, online training and certification is available for the ITIL Foundation v4. As for distance learning, many organizations provide candidates with virtual classroom sessions or self-paced e-learning courses.
ITIL Foundation v4 adopts a lifecycle approach to managing IT services and the ITIL Service Value System, and underlines people, partnerships, and processes in ITSM. By enrolling with ITIL Certification in Chennai institute you can help understand the process better.
ITIL Master is a professional level for IT practitioners who want to excel in ITIL practices and earn this title, they must earn ITIL expert together with other ITIL intermediate and detail level ITIL courses, final exam, and to have a significant contribution in ITSM.
The cost of ITIL Foundation v4 is dependent on the training provider, location and mode of delivery. It usually costs between $1000 – $2000. The price of this course comprises the examination fee.
At ZOC Learnings, a highly-rated organization in India, we offer expert-led ITIL v4 certification courses that are trusted by top companies in India and recognized as one of the top ATOs (Accredited Training Organizations). Based in Chennai, Maharashtra, our training programs are tailored to help professionals succeed in the competitive IT landscape. With a track record of having taught over 16,000 professionals and a success rate of 98%, we are regarded as the best institute for ITIL v4 certification. Join us to advance your career with our trusted and proven approach.
Chennai, often referred to as the “Detroit of India,” is a significant hub for IT and IT-enabled services. The city is home to leading global IT companies and emerging startups. To streamline operations, enhance service delivery, and achieve business goals, there is a rising demand for skilled professionals with ITIL certification. ITIL v4 Foundation certification, a globally recognized qualification, helps Chennai’s IT professionals improve organizational efficiency and embrace digital transformation. This makes ITIL-certified professionals highly sought after, driving career growth in the city’s flourishing IT sector
Chennai has established itself as a prominent player in India’s IT industry by contributing significantly to the nation’s digital economy. The city is home to numerous multinational corporations, IT services firms, and innovative startups. Its strategic location, skilled talent pool, and robust infrastructure make it a preferred destination for IT outsourcing and IT-enabled services. Chennai plays a crucial role in fostering innovation and driving local economic growth.
