ITIL v4 Foundation Training & Certification Course in Mumbai
Experience the IT uplift in ITIL-v4 Foundation certification in Mumbai. IT service management: master the process and boost efficiency. Join now and kick-start your successful IT career!
- Course Duration: 12-24 months
- Course Type: Online
- Benefits: Scholarship & EMI options available
- Internationally Recognized
Course Key Features of ITILv4 Foundation Training in Mumbai with ZOC
- - Certification Body: PeopleCert on behalf of AXELOS.
- - Validity: 3 years of validity.
- - Focus: Learn IT Service Management strategies and concepts.
- - Hands-On Learning: Practice with real-world exercises and cases
- - Expert Trainers: Taught by highly qualified ITIL experts
- - Study Materials: Access detailed resources and previous exams
- - Global Recognition: The ITIL v4 certification program is renowned and valued worldwide.
- - Post-Certification Support: Avail tutoring, webinars, and expert sessions.
- - Digital Badge: Showcase your certification with a badge.
- - Flexible Options: Online, blended and in-person classes.
About ITILv4 Foundation Certification
The ITIL v4 Foundation Certification is an ideal certification within the field of Information Technology Service Management (ITSM) and the competitive IT industry in India. PeopleCert issues this certification on behalf of AXELOS and does not require renewal after passing the examination. This certification aims to provide IT professionals with the key theories, techniques, and development tendencies of IT service management to improve their competencies and job opportunities.
It can help to remember that, using the examples of real-life situations and exam simulations, the participants will be able to acquire a clearer idea of the actual application of these notions. Holding the ITIL v4 Foundation Certification enhances the IT professional’s knowledge and skills in IT service management, hence defining their roles in the sector.
Governing Body:
Course prerequisite
- It is not necessary to have a very detailed background knowledge.
- Most suitable for entry-level employees in ITSM.
- IT education is not compulsory but can be helpful.
- For IT personnel, more so students and other clients who may have different experiences in other professions.
- Most suitable for those who want to learn about IT management concepts.
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Exam info
- Exam Duration: 60 minutes.
- Questions: 40 total; 30 are multiple-choice.
- Mode: Online or paper-based, proctored by PeopleCert.
- Passing Score: 65% (26/40 correct answers).
- Difficulty: Moderate; basic IT knowledge is recommended.
- Format: Proctored; no notes or materials are allowed.
- Award: Earn ITIL v4 certification after passing.
- Requirements: No prerequisites; training course recommended.
Skills You Learn
- - Customer Focus and Experience
- - Continual Improvement
- - Service Value System (SVS)
- - ITIL Service Value Chain
- - ITIL Practices
- - ITIL Guiding Principles
- - Service Management Concepts
- - Collaboration and Communication
- - Agile and Lean Integration
What is ITIL-V4 Foundation Framework?
ITIL-V4 Foundation Framework is one of the globally accredited frameworks designed to govern IT service management, with a paramount focus on value creation through the proper use of IT processes. It contains fundamental building blocks that enable people as well as companies to comprehend, integrate, and enhance IT service management practices. These elements are:
Understand Service Management:
Comprehensive understanding of the fundamentals of IT service management for your success and how it can generate business value.
Adopt ITIL Guiding Principles:
Explain the seven core concepts of the model to avoid rigidity and introduce the idea of ongoing enhancement of services delivered.
Implement the Service Value System (SVS)
Find out how it works cohesively and how governance, best practice and continual improvement interact to add value.
Utilize the Service Value Chain:
Explain the interdependence of tasks and gain comprehensive skills associated with forming, providing, and improving services.
Apply ITIL Practices:
Understand some best practices to enhance service delivery, including incident management and change control.
Enhance Collaboration:
Develop interpersonal and teamwork skills in order to facilitate the coordination and interaction of the team with other teams/stakeholders.
Integrate Agile and Lean:
Learn how Agile & Lean could be used as fundamental approaches to enhance the relevance of service management.
Focus on Customer Experience:
Stress the positioning of a customer-centric approach as a way to improve service quality and satisfaction.
Who can join ITIL-V4 Foundation Training?
IT support staff
Quality assurance professionals
Students and recent graduates
IT executives
IT architects
Operations managers
IT audit managers
IT planners and consultants
Students TakeAway from ZOC ITIL-V4 Foundation Certification Course
- Students receive a certificate upon completing the eLearning courses.
- Access to pre-recorded training sessions for flexible learning.
- Courseware, question bank, training kit.
- Accredited study material for quality certification and training.
- Access to study resources like case studies, exercises, eBooks, mock tests, & more for up to a year.
- Doubt-clearing sessions by expert trainers.
- One complimentary ITIL career advancement session for enrolled candidates with Global Mentors with 100% accuracy.
- Mentoring for candidates planning to migrate and looking for ITIL career opportunities to countries like Canada and Europe for better prospects, provided by industry experts.
- Access to ZOC Global alumni FORUM for job assistance or general guidance in foreign lands.
Benefits of ITIL4 Certification Course
The comprehensive framework of COBIT® helps you achieve organizational goals for corporate IT management & governance. Thus, the following are the advantages of constructing an IT governance and management structure utilizing COBIT®:
- Enhanced awareness of critical areas of IT service management.
- Improved ability in Active management of IT services to fulfill organizational needs and reducing risk.
- Less susceptibility to handling and providing IT solutions in supporting IT environments.
- A higher probability of bringing efficiency and the maintenance of efficiency improvement.
- A recognized professional approval enhances the organizational documents' validity and value.
- Knowledge achievable in any given situation.
- IT intra and inter Team cooperation.
- Fulfilment and readiness for other advanced itil certification v4 and further education.
Let's Discuss How ZOC Learnings Can Transform Your Career
“Unlock the potential within your organization.”
Our Training Modalities
Online Live Classes
Online Live Instructor-led Classroom Training with Most Experienced & Highly Qualified Real-Time Trainers.
Blended learning (online live lecture + eLearning)
Live instructor-led online classes and self-paced eLearning modules offer real-time interaction with expert trainers and 24/7 access to engaging study materials.
Corporate Training
Dedicated and strategize learning methodologies to achieve improved and effective ROI of employees in the organization.
Our Training Modalities
It is a comprehensive training program that is designed to prepare an individual to be a strategic leaders within their organization
Why Choose ZOC Learnings for the ITILV4 Foundation Training & Certification Course?
Your Success = Our Commitment
- Your success is our commitment, and we’re always standing next to our participants to support them in their career endeavours.
- We believe in our instructors’ expertise and our courses’ effectiveness.
Free Career Mentoring
- We provide 360-degree career mentoring from senior industry experts.
- We offer free career mentoring for participants facing career or skill-related challenges.
Best Training Sessions
- We promise that all training sessions will take place on the scheduled dates.
- This includes in-person, virtual, and classroom-based sessions.
Your Success is our Guarantee
- We believe in the expertise of our instructors and the effectiveness of our courses.
- We’re prepared to offer a full refund. Your success is our commitment, and we’re here to support you every step of the way.
No Extra Charges
- The course fee covers everything, including the training, exam, certification, and all taxes.
- There are no extra charges or hidden costs involved.
Internationally Recognised Certifications
- We are a well-known Accredited Training & Certification Organization.
- We offer more than 75 globally recognized professional certifications.
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REVIEWS
Our Happy Learners
We have 16000 + learners globally who trust us. Hear what our happy learners say about us.
What our Learners have to say
ZoC Technologies have really helped me a lot in getting my ITIL4 certification done comfortably. I would even recommend my colleagues to get their certifications done from ZoC technologies itself.
I was looking to complete ITIL 4 foundation learning & certification and that's when I came across Zoc Learnings. Based on Google reviews, I decided to enquire and I am pleased to say it was a good decision to go ahead with them.
The training was good and I was able to complete my certification based on the training & material that was provided.
I got my ITIL v4 Training and Certification done from Zoc. It was online training. The trainer Sandip Pednekar sir is really good at his work and made the session very interactive. Most importantly, I would like to thank Jayant Mohite. He helped me at every stage from enrollment to certification. He ensured all my enrollment related doubts are cleared before enrolling.
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ITIL Foundation v4 Training FAQs
ITIL-L4 foundation training is an extensive course that covers the ITIL v4 framework and assists learners in orienting themselves with the ITIL certification structure. ITIL is a framework of guidelines intended to help provide and improve IT services, focusing on meeting business and customer needs.
ITILV4 foundation training provides theoretical and factual knowledge on ITIL and how the IT organization can apply the best practices in ITSM. This knowledge assists in creating IT services that are more efficient and effective in delivering customer satisfaction with enhanced value at reduced expense.
The ITIL L4 foundation training usually lasts 3 days and consists of theoretical sessions, practical sessions, and the ITIL v4 exam.
There are no prerequisites for attending the ITIL v4 training. It is still beneficial to have some background concerning IT services and ITSM.
This may involve teaching much of the ITIL-L4 Foundation syllabuses, a sample ITIL foundation exam, and case studies or tasks to support what you have learned.
Many aspects of ITIL-L4 focus on the interactions between the various ITSM processes and the relationships of those processes to other organizational activities. It also focuses on how it best aligns with industry frameworks like Lean, Agile and DevOps.
ITIL-v4 offers four tiers of certification: Four levels of achievement are in place, including foundation, intermediate, advanced, and master. They can be followed regarding the ITIL-v4 and the experience in ITSM.
To attend ITIL-v4 foundation training, one should contact an accredited ITIL training provider, such as ZOC Learnings. They will enroll you in the course and assist you in preparing to take the course.
The passing mark for the ITIL-v4 foundation certification exam is 65%. It means that even if you want to fail, you can only fail to pass 26 out of 40 questions.
The ITIL4 foundation exam is a 60-minute closed-book exam comprising multiple choices. You can’t use cheat sheets. The test consists of 40 multiple-choice questions, 26 of which must be answered correctly for you to pass the exam.
You can sit for the ITIL-v4 foundation online exam through accredited ITIL training organizations like ZOC Learnings. They will inform you on how best to write the test from the comfort of your home or wherever you are.
