ITIL v4 Foundation Training & Certification Training Course Bangalore
ITIL v4 foundation training and certification in Bangalore help you how to manage and optimize workflows and IT services and enhance customer satisfaction.
- Course Duration: 12-24 months
- Course Type: Online
- Benefits: Scholarship & EMI options available
- Internationally Recognized
Key Features of ITIL certification course in Bangalore
- Governing Body: On Behalf of AXELOS – PeopleCert.
- Lifetime Certification: ITIL v4 Foundation is a non-progressive certification that does not require renewal and remains valid for life.
- Focus on Service Management: Advance your career with critical concepts, strategies, and trends in IT Service Management.
- Practical Learning: Learn about ITIL concepts, cases, incidents with exercises.
- Accredited Trainers: Conducted by ITIL-certified accredited & expert trainers from India (hub for IT).
- Comprehensive Study Materials: Direct access to past exam and other resources provided with elaborated comments on the given ITIL exam online.
- Global certifications recognized worldwide: ITIV4 foundation certification is among the globally recognized certifications.
- Digital Badge: Get a promotable, certifiable badge to show your certification achievement.
- Flexible Training Options: Entirely online, face-to-face classes, or a mix of both online and face-to-face classes.
About ITILv4 Certification in Bangalore
ITIL Foundation Certification Training in Bangalore is an accredited certification. It can be offered to anybody who intends to practice ITSM at a professional level. This certification ensures that a candidate knows the entirety of SVS, guiding principles, and most significant practices of the ITIL-L4 framework. In such a way, it delivers critical information and practical tools to meet current business demands for IT services and satisfy customers. An ITIL 4 foundation certification trains an individual to provide and improve the management of IT industry services while the goal is delivering value to the organization and its customers. The ITIL eLearning course will help you understand how to set the ‘best practice’ ITIL processes alongside the information technology organizations and enhance cooperation and productivity.
One of the certifications provided is the ITIL-L4 foundation certification course, which will teach you ITIL and valuable strategies and help in improving customer relations. This program covers ITIL-L4 foundation and practitioner certification, with a complete list of lectures, tasks, and cases. The course will provide you with a strong foundation in IT service management, and you will be ready to analyze, design, implement and manage IT services. With ITIL Foundation Certification Training in Bangalore you will gain foundational concepts and be aspiring to work in IT service management to facilitate the management of the IT services, from exam pass study plan to achieve the services’ set objectives to the continual improvement of the IT services delivery process. We at Zoc Learnings prepare you with the ITIL-L4 examination and study materials, exam preparation, tools, and professional assistance that you need to succeed in the ITIL-L4 Foundation certification exam.
ITIL Certification Governing Body:
ITIL Foundation Training Eligiblity Criteria
- No formal prerequisites
- Suitable for novices in IT service management.
- It is optional to have any end-to-end understanding about these IT concepts, though it is preferred if one does.
- It is available for IT specialists and representatives of other industries interested in implementing Bangalore's IT potential management principles.
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ITIL Exam info
- Exam Duration: 60 minutes.
- Number of Questions: 40 premium exam questions, 30 of which are of multiple-choice type.
- Mode: Online or paper-based simulations assessments, administered and invigilated by PeopleCert.
- Passing Score: 65 % (26 out of 40 correct answers).
- Difficulty Level: Moderate; however, it is recommended that participants have no prior ITIL certification, and basic knowledge of IT is essential.
- Exam Format: Proctored; no notes or reference materials may be accessed during the exam.
- Credential Awarded: Successful exam completion leads to an itil certification v4.
- Requirements: There are no prerequisites. However, participants should complete the ITIL-V4 foundation training course.
ITIL Skills You Learn
- ITIL Guiding Principles
- Service Management Concepts
- Collaboration and Communication
- Agile and Lean Integration
- Customer Focus and Experience
- Continual Improvement
- Service Value System (SVS)
- ITIL Service Value Chain
- ITIL Practices
What is ITIL-V4 Foundation Framework?
ITIL4 is the latest developed IT service management globally recognized framework and approach that focuses on generating value by effectively implementing IT service management strategies. It includes:
Understand Service Management:
ITIL certification Bangalore will provide understanding of the fundamentals of IT service management for your success and how it can generate business value. Here, ITIL Key concepts will be discussed.
Adopt ITIL Guiding Principles:
Itil certification in Bangalore will explains the seven core concepts of the model to avoid rigidity and introduce the idea of ongoing enhancement of services delivered.
Implement the Service Value System (SVS)
Find out how it works cohesively and how governance, best practice and continual improvement interact to add value.
Utilize the Service Value Chain:
Explain the interdependence of tasks and gain comprehensive skills associated with forming, providing, and improving services.
Apply ITIL Practices:
Understand some best practices to enhance service delivery, including incident management and change control.
Enhance Collaboration:
Develop interpersonal and teamwork skills in order to facilitate the coordination and interaction of the team with other teams/stakeholders.
Integrate Agile and Lean:
Learn how Agile & Lean could be used as fundamental approaches to enhance the relevance of service management.
Focus on Customer Experience:
Stress the positioning of a customer-centric approach as a way to improve service quality and satisfaction.
Who can join ITIL-V4 Foundation Training?
IT support staff
Quality assurance professionals
Students and recent graduates
IT executives
IT architects
Operations managers
IT audit managers
IT planners and consultants
Students TakeAway from ZOC ITIL Certification in Bangalore
- Students receive a certificate upon completing the eLearning itil certification in Mumbai course.
- Access to pre-recorded training sessions for flexible learning.
- Courseware, question bank, training kit.
- Accredited study material for quality certification and training.
- Access to study resources like case studies, exercises, eBooks, mock tests, & more for up to a year.
- Doubt-clearing sessions by expert trainers.
- One complimentary ITIL career advancement session for enrolled candidates with Global Mentors with 100% accuracy.
- Mentoring for candidates planning to migrate and looking for ITIL career opportunities to countries like Canada and Europe for better prospects, provided by industry experts.
- Access to ZOC Global alumni FORUM for job assistance or general guidance in foreign lands.
ITIL v4 Course Curriculum
The ITIL V4 Foundation Curriculum focuses on introducing learners to key concepts and practices of IT Service Management (ITSM) based on the ITIL Course framework. Below is an overview of the curriculum as outlined by PeopleCert:
- Familiarizing with ITIL and knowing its relevance in today’s world.
- The impact of adopting Agile, DevOps, and Lean in extending the applicability of ITIL into the next decade.
- Description of “Service” and “Value”.
- Conceptions such as value co-creation and service relationships.
- The cultural web consists of fundamental values, including the following: Focus on Value, Start where you are and Collaborate and Promote Visibility.
- Real life exercise of the principles.
- Organizations and People.
- Information and Technology.
- Partners and Suppliers.
- Value Streams & Processes.
- Awareness of the studying of the interactions of individual parts of a system in order to produce value.
- ‘Exploring’ of governance, sustaining improvement and ‘voice’ of the service value chain.
- Definition of Done for a feature (user story or product backlog item)
- Definition of Done for a sprint
- Definition of Done for a release
- Definition of Done vs. Acceptance criteria
- Done vs. Done-Done.
- Key activities: PEAK, IDEAL, SPRINT, GOALS, BOUGHT and LAST.
- Interdependency between activities for creating value.
- More than 5000 management practices of which 34 have been overviewed here.
- Concentrating on 15 best practices, such as Incident Management, Change Enablement, Problem Management, and Service Desk.
- Organizational practices that can be associated with these practices in the present-day IT context.
- Significance of ongoing improvement within the various service life cycle phases.
- Strategies and approaches to facilitate service improvements.
- Demonstrates a working knowledge of ITIL terminology and ideas.
- Use case briefs and sample tests to study for the ITIL Course.
- Upon completion, learners will:
- They should have a basic knowledge of ITIL Course.
- Pass the ITIL Foundation examination, which is a worldwide recognized certification in IT service management.
Benefits of ITIL4 Certification Course in Bangalore
- Enhanced awareness of critical areas of IT service management.
- Improved ability in Active management of IT services to fulfill organizational needs and reducing risk.
- Less susceptibility to handling and providing IT solutions in supporting IT environments.
- A higher probability of bringing efficiency and the maintenance of efficiency improvement.
- A recognized professional approval enhances the organizational documents' validity and value.
- Knowledge achievable in any given situation.
- IT intra and inter Team cooperation.
- Fulfilment and readiness for other advanced itil certification v4 and further education.
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ITIL Certification Training Modalities
ITIL Online Live Classes
Online Live Instructor-led Classroom Training with Most Experienced & Highly Qualified Real-Time Trainers.
Blended learning (online live lecture + eLearning)
Live instructor-led online classes and self-paced eLearning modules offer real-time interaction with expert trainers and 24/7 access to engaging study materials.
ITIL Corporate Training
Dedicated and strategize learning methodologies to achieve improved and effective ROI of employees in the organization.
Why Choose ZOC Learnings for the ITILV4 Foundation Training & Certification Course?
Your Success = Our Commitment
- Your success is our commitment, and we’re always standing next to our participants to support them in their career endeavours.
- We believe in our instructors’ expertise and our courses’ effectiveness.
Free Career Mentoring
- We provide 360-degree career mentoring from senior industry experts.
- We offer free career mentoring for participants facing career or skill-related challenges.
Best Training Sessions
- This ITIL Foundation Certification Training in Bangalore promises that all training sessions will take place on the scheduled dates.
- This includes in-person, virtual, and classroom-based sessions.
Your Success is our Guarantee
- We believe in the expertise of our instructors and the effectiveness of our courses.
- We’re prepared to offer a full refund. Your success is our commitment, and we’re here to support you every step of the way.
No Extra Charges
- The course fee covers everything, including the training, exam, certification, and all taxes.
- There are no extra charges or hidden costs involved.
Internationally Recognised Certifications
- We are a well-known Accredited Training & Certification Organization.
- We offer more than 75 globally recognized professional certifications.
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What our Learners have to say
ZoC Technologies have really helped me a lot in getting my ITIL4 certification done comfortably. I would even recommend my colleagues to get their certifications done from ZoC technologies itself.
I was looking to complete ITIL 4 foundation learning & certification and that's when I came across Zoc Learnings. Based on Google reviews, I decided to enquire and I am pleased to say it was a good decision to go ahead with them. The training was good and I was able to complete my certification based on the training & material that was provided.
I got my ITIL v4 Training and Certification done from Zoc. It was online training. The trainer Sandip Pednekar sir is really good at his work and made the session very interactive. Most importantly, I would like to thank Jayant Mohite. He helped me at every stage from enrollment to certification. He ensured all my enrollment related doubts are cleared before enrolling.
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ITIL Foundation v4 Training FAQs
ITIL-L4 foundation training stands for Information Technology Infrastructure Library is an extensive course that covers the ITIL v4 framework and assists learners in orienting themselves with the ITIL certification structure. ITIL is a framework of guidelines intended to help provide and improve IT services, focusing on meeting business and customer needs.
ITIL certification in Bangalore provides theoretical and factual knowledge on ITIL and how the IT organization can apply the best practices in ITSM. This knowledge assists in creating IT services that are more efficient and effective in delivering customer satisfaction with enhanced value at reduced expense.
The ITIL L4 foundation training usually lasts 3 days and consists of theoretical sessions, practical sessions, and the ITIL v4 exam.
There are no prerequisites for attending the ITIL certification in Bangalore. It is still beneficial to have some background concerning IT services and ITSM.
This may involve teaching much of the ITIL-L4 Foundation syllabuses, a sample ITIL foundation exam, and case studies or tasks to support what you have learned.
Many aspects of ITIL-L4 focus on the interactions between the various ITSM processes and the relationships of those processes to other organizational activities. It also focuses on how it best aligns with industry frameworks like Lean, Agile and DevOps.
ITIL-v4 offers four tiers of certification: Four levels of achievement are in place, including foundation, intermediate, advanced, and master. They can be followed regarding the ITIL-v4 and the experience in ITSM.
To attend ITIL-v4 foundation training, one should contact an accredited ITIL training provider, such as ZOC Learnings. They will enroll you in the course and assist you in preparing to take the course.
The passing mark for the ITIL-v4 foundation certification exam is 65%. It means that even if you want to fail, you can only fail to pass 26 out of 40 questions.
The ITIL4 foundation exam is a 60-minute closed-book exam comprising multiple choices. You can’t use cheat sheets. The test consists of 40 multiple-choice questions, 26 of which must be answered correctly for you to pass the exam.
You can sit for the ITIL-v4 foundation online exam through accredited ITIL training organizations like ZOC Learnings. They will inform you on how best to write the test from the comfort of your home or wherever you are.
