Professional Scrum Master™ (PSM)

Course Overview

If you are already a Scrum professional wanting to do more with your Scrum capabilities or a newbie who wants to transition to Scrum, PSM is the gold standard certification from Scrum.org, one of the top Scrum certifying bodies founded by one of the inventors of Scrum, Ken Schwaber himself. Break your professional shell with a more challenging one-time assessment and enjoy a lifetime certification with PSM that gets you to the heart of Scrum and Agile. With PSM, you will be able to take on more challenging servant leadership roles effortlessly that will push you towards leadership positions in a blink of an eye. This course imbibes a deeper study of Scrum and Agile which will enable you to lead your team in the right direction.

Course duration

  • 14 hours spread over 2 days of classroom based training or online training by Professional Scrum Trainers (PST’s).
  • Includes experience based training through simulations and mock tests.

Who should attend?

The PSM course is perfect for Project / Product Managers, Leaders and members of Scrum teams, Software Developers, all professionals responsible for successful project completion using Scrum, and organizations desiring to transition to Scrum.

Course path

The course includes an in-depth study of the following PSM domains:

  • Scrum theory, principles and Scrum Framework;
  • People and Team Development;
  • Product Management and Delivery;
  • Roles and responsibilities of a Scrum Master;
  • Understanding Agile methodology.

Prerequisites for the course and eligibility for the test

  • There are no eligibility requirements for taking the PSM course and its certification test.
  • However, it is advisable that a candidate has some work experience in Scrum before taking the course. If the candidate is new to Scrum, s/he is prescribed to acquaint him/herself with Scrum by reading and viewing relevant literature, articles, blogs and audio/video content online. A candidate may want to begin by going through the Scrum Guide available on the following link: https://www.scrum.org/resources/scrum-guide. A candidate may also take an Open Assessment on the Scrum.org website to check his / her level of knowledge about Scrum.

Certification

The Professional Scrum Master certification is granted by Scrum.org (The Home of Scrum) founded by one of the co-founders of Scrum, Ken Schwaber himself. Along with the certificate, you will also receive a PSM logo for your use to showcase your certification. In addition, the successful candidates’ names are added to the public list of certified professionals of Scrum.org.

Assessment format

  • The assessment test is sat online at a place of candidate’s convenience. This test is not proctored.
  • The exam duration is 1 hour (60 minutes).
  • There shall be 80 multiple choice, multiple answer questions out of which 68 questions must be answered correctly in order to pass. 85% is the pass percentage.
  • The result is declared immediately upon completion of the test with a summarized evaluation of a candidate’s performance. A soft copy of the certificate may be downloaded immediately after the exam ends.

Syllabus

Module 01 – Introduction
  • Lesson A: Course Introduction
  •     Preview
  •     Welcome to the Course!
  •     Scrum/Agile Mentoring Community
  •     Why Are You Here?
  •     Preview
  •     Using Bloom’s Taxonomy
  •     What do you Expect?
  •     Housekeeping in the Classroom & Online
  •     Preview
  •     Conventions Used
  •     Quizzes & Exercises
  •     Scrum Certification Exams
  •     Getting Started
  •     Chapter 01 Quiz
Module 02 - Introduction to Scrum
  • Introduction to Scrum
  •     Learning Objectives
  •     Terms to Know
  •     Lesson A: Scrum Overview
  •     Scrum Overview
  •     Project Management as a Discipline
  •     Software Development Lifecycle Management
  • Traditional PM
  •     Preview
  •     Agile History
  •     Agile Manifesto Principles 1-5
  •     Agile Manifesto Principles 6-12
  •     Agile Methods
  •     Scrum History
  •     Scrum Benefits
  •     Scrum Scalability
  • Lesson B: Scrum Concepts & Principles (0:20)
  •     Scrum Principles
  •     Empirical Process Control
  •     Self-Organization
  •     Collaboration
  •     Preview
  •     Value -Based Prioritization
  •     Time -Boxing
  •     Iterative Development
  •     Scrum Aspects
  •     Lesson C: Scrum Phases & Processes (0:20)
  •     Scrum Phases
  •     Initiate
  •     Plan & Estimate
  •     Implement
  •     Review & Retrospect
  •     Release
  •     Lesson D: Introduction to Scrum Summary
  •     Introduction to Scrum Summary
  •     Chapter 02 Quiz
Module 03 - Scrum Aspects
  • Scrum Aspects
  •     Learning Objectives
  •     Terms to Know
  •     Lesson A: Roles and Organization in Scrum
  •     Identify the Scrum Master
  •     Scrum Master Responsibilities
  •     Scrum Master Authority    Identify the Product Owner
  •     Product Owner Responsibilities
  •     Product Owner Authorities
  •     Forming the Scrum Team
  •     Scrum Team Responsibilities
  •     Scrum Team Authorities
  •     Identify the Stakeholders
  •     Fundamental Differences with Traditional PM
  • Lesson B: Business Justification
  •     Value-Driven Delivery
  •     Responsibilities
  •     Factors
  •     Business Justification and the Project Lifecycle
  •     Business Justification Techniques
  •     MoSCoW Analysis
  •     100-Point Method
  •     Kano Analysis
  •     Continuous Value Justification
  •     Confirm Benefits
  •     Lesson C: Quality
  •     Quality Definition
  • Acceptance Criteria
  •     Definition of Done
  •     Quality Management in Scrum
  •     Lesson D: Change
  •     Supporting Change
  •     Unapproved and Approved Change Requests
  •     Flexibility vs. Stability
  •     Integrate Change
  •     Lesson E: Risk
  •     Risks vs. Issues
  •     Risk Attitude
  •     Risk Identification
  •     Risk Assessment
  •     Risk Prioritization
  •     Risk Mitigation
  •     Risk Burndown Chart
  •     Minimizing Risk in Scrum
  •     Lesson F: Scrum Aspects Summary
  •     Scrum Aspects Summary
  •     Chapter 03 Quiz
Module 04 - Meetings in Scrum
  • Meetings in Scrum
  •     Learning Objectives
  •     Terms to Know
  •     Lesson A: Project Vision Meeting
  •     Create The Project Vision
  •     Project Vision Meeting
  •     JAD Sessions
  •     SWOT Analysis
  •     Gap Analysis
  •     Outputs of Project Vision Meeting
  •     Lesson B: User Group Meetings
  •     Create the Prioritized Product Backlog
  •     Developing Epics
  •     Epics & Personae
  •     User Group Meetings
  •     Writing User Stories
  •     User Story Acceptance Criteria
  •     Lesson B: Sprint Planning Meeting
  •     The Task or Sprint Planning Meeting
  • Two Parts of a Task Planning Meeting
  •     Planning Poker
  •     Fist of Five
  •     Points for Cost Estimation
  •     Other Estimation Techniques
  •     Use Index Cards
  •     Decomposition
  •     Determine Dependencies
  •     Establishing Estimation Criteria
  •     Creating the Sprint Backlog
  •     Scrumboard
  •     Sprint Burndown Chart
  •     Velocity
  • Sprint Tracking Metrics
  •     Outputs from Sprint Planning Meeting
  •     Lesson D: Conducting the Daily Standup (or Daily Scrum)
  •     The Daily Standup Meeting
  •     The War Room
  •     The War Room
  •     Outputs from Conduct Daily Standup
  •     Lesson E: Grooming the Prioritized Product Backlog Meeting
  • Product Backlog Review Meetings
  •     Facilitate Communications
  •     Lesson F: Sprint Review Meeting
  •     Sprint Review Meeting
  •     Outputs of Sprint Review Meeting
  •     Lesson G: Retrospect Sprint Meeting
  •     The Retrospect Sprint Meeting
  •     Explorer -Shopper -Vacationer -Prisoner (ESVP)
  • Speed Boat
  •     Metrics & Measurement Review
  •     Outputs from Retrospect Sprint Meeting
  •     Lesson H: Release Planning Meeting
  •     Conduct Release Planning Meeting
  •     Outputs of Release Planning
  •     Piloting Plan
  •     Organizational Deployment Methods
  •     Communications Plan
  •     Lesson I: Meetings in Scrum Summary
  •     Meetings in Scrum Summary
  •     Chapter 04 Quiz
Module 05 - Facilitating Projects in Scrum
  • Facilitating Projects in Scrum
  •     Learning Objectives
  •     Terms to Know
  •     Lesson A: Scrum Arti facts
  •     Prioritized Product Backlog
  •     Product Backlog Items
  •     Ship Deliverables
  •     Outputs from Ship Deliverables
  •     Definition of Done
  •     Sprint Backlog
  •     Scrumboard
  • Sprint Burndown Chart (0:55)
  •     Sprint Burndown Chart – Graphic (1:22)
  •     Release Burndown Chart (1:23)
  •     Release Burndown Chart – Graphic
  • Lesson B: Creating Deliverables (0:16)
  •     Creating the Deliverables (1:43)
  •     Building Deliverables in Scrum (2:12)
  •     Refactoring (2:26)
  •     Lesson C: Convening a Scrum of Scrums (0:35)
  • Projects, Programs, and Portfolios (1:43)
  •     Scrum of Scrums (1:13)
  •     Four Questions per Team (1:35)
  •     Outputs from Scrum of Scrums (0:23)
  •     Manage Distributed Teams (1:19)
  •     Working with Distributed Scrum Teams
  •     ScrumMaster_05.04.00 (0:21)
  •     Facilitating Projects in Scrum Summary
  •     Course Closure
  •     Chapter 05 Quiz

FAQ’s

Q. For how long is the certification valid?
A. The certification is valid for lifetime.

Q. Can I prepare for and sit the test by self-study without attending a training course?
A. Yes, you can. But, owing to the difficulty level of the assessment by Scrum.org, it is advisable that you pursue a reliable and comprehensive training. Our course exhaustively comprises all the necessary resources that you will need to pass the assessment test in the very first attempt.

Q. Is the course fee inclusive of the assessment fee and cost of study material?
A. Yes, the course fee is inclusive of the PSM-I assessment fee of US$ 150, cost of study material and a training kit.

Q. Does the course help in acquiring PDU’s or SEU’s?
A. Yes, attending this course will earn you 14 PDU’s and 14 SEU’s which will contribute towards the CCR for maintaining your certifications from PMI and Scrum Alliance.

Q. How many attempts are allowed to pass the assessment test?
A. There is no limit on the number of attempts nor is there any waiting period requirement in between attempts.

Q. How do I apply for the assessment test?

  • Upon completion of the course, your trainer creates your Scrum.org account and then Scrum.org sends you a password via email. This password is used to access your assessment test.
  • The password does not have an expiration date. Hence, the test can be taken anytime.
  • One password entails only one attempt. If you fail the attempt, you shall have to buy another password under the “Certification” section on Scrum.org website.
  • If you attempt the test within 14 days of receiving the password, but fail the test, you will be able to take the second attempt at no extra cost.

Q.Is it possible to retake the test if I want to improve my score?
A. Yes, you may keep attempting until a 100% score is achieved.

Q. How many levels of PSM certification are there? Are all of them necessary?
A. There are 3 levels of PSM. Having all of them is not necessary to be identified as a Professional Scrum Master. But, advancing onto higher levels will definitely improve your knowledge base and job credibility. Those who acquire the PSM I certification become eligible for a 40% discount on the assessment fee of PSM II and those with a PSM II certification are eligible for a 40% discount on the assessment fee of PSM III.