ITIL 4 Strategic Leader Training & Certification Course
Gain essential leadership skills to align IT and digital strategies with business goals through the ITIL 4 Strategic Leader Training & Certification Course, driving organizational success and digital transformation.
- Course Duration: 12-24 months
- Course Type: Online
- Benefits: Scholarship & EMI options available
- Internationally Recognized
Key Features of ITIL 4 Strategic Leader Training with ZOC
- Governing Body: PeopleCert, on behalf of AXELOS.
- Lifetime Certification: ITIL 4 Strategic Leader certification is valid for life, with no renewal requirements.
- Strategic Focus: Emphasizes aligning IT and digital strategies with organizational goals and leadership principles.
- Practical Learning: Incorporates real-world scenarios, case studies, and interactive exercises to apply strategic ITIL principles.
- Expert Trainers: Delivered by certified ITIL trainers with extensive experience in strategic IT leadership.
- Comprehensive Study Materials: Includes detailed study guides, practice exams, and additional resources for thorough exam preparation.
- Global Recognition: Widely acknowledged and respected certification recognized by leading organizations worldwide.
- Post-Certification Support: Access to ongoing resources such as webinars, community forums, and expert guidance.
- Digital Badge: Earn a shareable, verifiable badge to showcase your certification achievement.
- Flexible Training Options: Available in various formats, including live online, in-person, and hybrid sessions to fit diverse schedules.
About ITIL 4 Strategic Leader® Certification
The ITIL 4 Strategic Leader® Certification is a distinguished credential for professionals seeking to excel in strategic IT management and leadership. This certification provides an in-depth understanding of ITIL 4 concepts, including the Service Value System (SVS), guiding principles, and essential ITIL practices. It equips individuals with the expertise to align IT and digital strategies with business objectives, enhance strategic decision-making, and drive organizational success.
Achieving ITIL 4 Strategic Leader certification helps you to lead and optimize IT services effectively, ensuring they contribute to business value and innovation. The program covers strategic aspects of IT management, including risk management, digital transformation, and agile governance, fostering a holistic approach to IT leadership.
Zoc Learnings offers a comprehensive ITIL 4 Strategic Leader certification program, combining strategic insights with practical application. Led by experienced ITIL trainers, the course includes interactive sessions, real-world case studies, and detailed study materials. This ensures a thorough preparation for managing IT services from a strategic perspective, with ongoing support and resources to aid your certification journey.
Governing Body:
Course prerequisite
- To enroll in the ITIL 4 Strategic Leader course, you must hold an ITIL 4 Foundation certification and have relevant experience in IT service management or strategic leadership.
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Exam info
- Mode: Online or paper-based exam, proctored by PeopleCert.
- Requirements: ITIL 4 Foundation certification is required; completion of ITIL 4 Strategic Leader training is recommended.
- Exam Duration: 90 minutes.
- Number of Questions: 40 multiple-choice questions.
- Passing Score: 70% (28 out of 40 correct answers).
- Difficulty Level: Moderate; suited for those with IT management experience.
- Credential Awarded: ITIL 4 Strategic Leader certification upon successful completion.
- Exam Format: Closed book, no external resources allowed during the exam.
Skills You Learn
- Strategic Alignment
- Digital Transformation
- Risk Management
- Change Leadership
- Agile Governance
- Emerging Technologies
What is ITIL 4 Strategic Leader Framework?
The ITIL 4 Strategic Leader framework offers a comprehensive approach to aligning IT and digital strategies with organizational goals, fostering business success in the digital era. It includes:
Strategic IT and Digital Alignment
Ensures IT and digital strategies support long-term business objectives.
Leadership and Transformation
Develops skills to drive digital transformation and enhance business value.
Digital Strategy Development
Guides the creation and implementation of strategies for competitive advantage.
Risk and Opportunity Management
Focuses on managing and leveraging digital risks and opportunities.
Agile Governance
Adopts flexible governance models to adapt to the evolving digital landscape.
Ecosystem Collaboration
Manages relationships with partners, suppliers, and stakeholders for integrated digital success.
Who can join ITIL 4 Strategic Leader Training?
IT Managers
CIOs and CTOs
Digital Transformation Leaders
IT Consultants
Business Strategy Leaders
IT Directors
Senior IT Practitioners
Project and Program Managers
IT Service Delivery Managers
Change Managers
Students TakeAway from ZOC ITIL 4 Strategic Leader Certification Course
- Students receive a certificate upon completing the course.
- Access to pre-recorded training sessions for flexible learning.
- Courseware, Question Bank, Training Kit.
- Accredited study material for quality certification and training
- Access to study resources like case studies, exercises, eBooks, mock tests, & more for up to a year
- Doubt clearing sessions by Expert Trainers
- One Complimentary career guidance session for enrolled candidates with Global Mentors with 100% accuracy
- Mentoring for candidates planning to migrate to countries like Canada and Europe for better prospects, provided by subject experts
- Access to ZOC Global Alumni FORUM for Job assistance or general guidance in Foreign Lands
ITIL 4 Strategic Leader Course Curriculum
Agile Scrum Master – 2 Days (16 Hours)
The Professional ScrumMaster Syllabus covers the basics and leads up to advanced Scrum concepts.
- Agile and Scrum Overview
- The three roles in Scrum
- Scrum Ceremonies
- Scrum Artefacts
- Sprint Execution
- Daily Scrum and Sprint Retrospective
- Definition of Done (DoD) and Acceptance Criteria
- Definition of Ready
- Release Planning
- Sprint Burn-down Chart
- Release Burn-Up Chart
- Product Planning
- Agile Estimation
- Agile Manifesto
- 12 Principles
- 4 values
- Scrum Foundations (5 Scrum Values)
- Scrum Master roles and challenges
- Product Owner Roles and Responsibilities
- Development team roles and responsibilities
- Sprint planning
- Daily Scrum
- Sprint Review
- Sprint Retrospective
- Product Backlog
- Sprint Backlog
- Product Increment
- Sprint Execution Planning
- Flow management
- Resolution meetings
- Communication (Taskboard, Sprint burndown chart using story points, hours effort)
- Activities in daily scrum
- Activities in the sprint retrospective
- Definition of Done for a feature (user story or product backlog item)
- Definition of Done for a sprint
- Definition of Done for a release
- Definition of Done vs. Acceptance criteria
- Done vs. Done-Done.
- Definition of Ready for user story
- Definition of Ready for sprint
- Definition of release planning
- Who takes part in release planning
- Steps in Release planning
- The output of Release Planning
- Definition
- Why and when to use a sprint burndown chart
- Information obtained from sprint burndown chart
- Definition
- Features
- How to create a release burn-up chart (steps)
- What is product planning
- What is product vision
- How to create a product backlog
- Product Roadmap
- Minimum Releasable features (or) Minimum Marketable Features
- Minimum Viable Products
- Definition
- Benefits of Agile Estimation
- Agile estimation techniques
Benefits of ITIL 4 Strategic Leader Training & Certification Course
- Enhanced Strategic Alignment: Improve alignment of IT and digital strategies with business goals.
- Leadership Development: Gain skills to lead digital transformation and drive business value.
- Career Advancement: Increase opportunities for leadership roles in IT and digital strategy.
- Risk Management: Better manage digital risks and opportunities.
- Agile Governance: Implement flexible and adaptive governance models.
- Industry Recognition: Achieve a globally recognized certification.
- Practical Insights: Apply strategic ITIL principles to real-world scenarios.
- Networking Opportunities: Connect with other professionals and experts in the field.
- Continual Improvement: Foster a culture of continuous improvement and innovation.
- Foundation for Advanced Roles: Prepare for higher-level roles in IT and digital strategy.
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Our Training Modalities
Online Live Classes
Online Live Instructor-led Classroom Training with Most Experienced & Highly Qualified Real-Time Trainers
Blended learning
Live instructor-led online classes and self-paced eLearning modules offer real-time interaction with expert trainers and 24/7 access to engaging study materials.
Corporate Training
Dedicated and strategize learning methodologies to achieve improved and effective ROI of employees in the organization.
Why Choose ZOC Learnings for ITIL 4 Strategic Leader Training & Certification Course?
Your Success = Our Commitment
- Your success is our commitment, and we’re always standing next to our participants to support in his career endeavors.
- We believe in the expertise of our instructors and the effectiveness of our courses.
Free Career Mentoring
- We provide 360 degree career mentoring from senior industry experts.
- We offer free career mentoring for participants facing career or skill-related challenges.
Best Training Sessions
- We promise that all training sessions will take place on the scheduled dates.
- This includes in-person, virtual, and classroom-based sessions.
Round-the-clock Assistance
- One-On-One Learning Assistance
- Help Desk Support
- Resolve Doubts in Real-time
Industry Recognised Certification
- ZOC Learnings Training Certification
- Get the Graded Performance Certificate
- Certificate of Completion
Best Price Guaranteed
- We provide the most competitive price.
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ITIL 4 Strategic Leader Training FAQs
It is a credential focusing on aligning IT and digital strategies with business goals, emphasizing leadership and strategic management.
IT managers, CIOs, CTOs, digital transformation leaders, and senior IT professionals.
ITIL 4 Foundation certification and relevant experience in IT service management.
It assesses knowledge of strategic alignment, leadership in digital transformation, risk management, and agile governance.
The exam duration is 90 minutes.
A passing score is 70% or higher.
Yes, it is a lifetime certification with no renewal requirements.
Through formal training, study materials, practice exams, and real-world case studies.
Skills in strategic alignment, leadership, risk management, agile governance, and digital strategy development.
Yes, it is widely respected and recognized across the globe.
Training is available in live online, in-person, and hybrid formats.
Study guides, practice exams, case studies, and digital resources.
ITIL 4 Strategic Leader focuses on strategic leadership and digital alignment, while ITIL 4 Foundation covers basic IT service management concepts.
The exam consists of multiple-choice questions based on strategic ITIL principles.
Yes, we offer remote learning options.
IT services, telecommunications, finance, healthcare, and any industry undergoing digital transformation.
Typically, the training spans 3-5 days depending on the format.
Yes, we often offer ongoing support through webinars, forums, and additional resources.
Enhanced leadership skills, increased career opportunities, and recognition in strategic IT roles.
Costs vary by provider; contact us for specific pricing details.