ITIL Foundation Certification Training Course Canada
Enhance your expertise in IT service management with an ITIL Course in Canada – launch your IT career with confidence today!
- Course Duration: 12-24 months
- Course Type: Online
- Benefits: Scholarship & EMI options available
- Internationally Recognized
Key Features of ITIL Certification in Canada with ZOC
- Governing Body:PeopleCert on behalf of AXELOS.
- Validity: 3 years
- Focus: Learn what IT Service Management is and what it can be used.
- Hands on Training: With ITIL complete course, gain practical skills with real case studies and activities.
- Expert Trainers: Offer the best training to ITIL professionals so that the teaching professional can practice with the best.
- Study Materials: Offering related material and past sample papers
- Global Recognition:This ITIL Course is well known and highly appreciated on global ITIL Certification levels.
- Post-Certification Support: Offer tutoring, webinars, and expert sessions.
- Digital Badge: Display that you have been certified by having a badge all over.
- Flexible Training Options: Web-based, hybrid and face-to-face ITIL Certification foundation training courses.
About ITIL Foundation® Certification
ITIL Certification in Canada is acknowledged worldwide and helps prove mastery of ITIL principles. This certification provides detailed information on the new ITIL framework and supports the main structure of ITSM. The curriculum highlights the main ideas that every learner in ITIL needs to learn. It looks at the basics, guiding principles, important steps, main processes and roles included in Service Management following ITIL. Professionals in IT develop important skills to boost the service quality of their organization and comply with certain certifications. Obtaining an ITIL Course Canada highlights a commitment to improving employees and managing ITSM effectively. It gives significant value in the IT field, proving that the organization is committed to efficiency and the best methods in its IT services.
Governing Body:
ITIL Certification requirements
- Anyone new to IT service management can benefit from taking an ITIL course.
- A background in IT isn’t necessary, but it provides numerous benefits.
- The ITIL Certification in Canada is ideal for individuals who understand the basic concepts of IT management.
- A background in IT is helpful but not necessary.
- This course focuses on IT users from diverse industries, including students and clients.
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ITIL Exam info
- Duration: 60 minutes.
- Questions: 40 total; 30 are multiple-choice.
- Mode: Online or paper-based, proctored by PeopleCert.
- Number of Questions: 40 multiple-choice questions.
- Passing Score: 65% (26 out of 40 correct answers).
- Difficulty Level: Moderate; basic IT knowledge is recommended.
- Format: Proctored; no notes or materials are allowed.
- Award: Earn ITIL Course certification after passing.
- Requirements: No prerequisites; training course recommended.
ITIL Skills You Learn
- Service Value System (SVS)
- ITIL Service Value Chain
- ITIL Practices
- ITIL Service Value Chain
- ITIL Guiding Principles
- Service Management Concepts
- Collaboration and Communication
- Agile and Lean Integration
- Customer Focus and Experience
- Continual Improvement
Who can take the ITIL Certification?
The purpose of the ITIL Course Framework in Canada is to reinvent IT service delivery by organizing IT processes. It helps individuals and organizations get the knowledge, skills and tools necessary for ITSM.
ITIL Service Management Fundamentals
Learn the basics of IT Service Management and understand why they are important for supporting teams inside and outside the organization.
Basic Principles of ITIL
As the basis of ITIL, these concepts allow for flexible solutions that organizations can modify to fit their own requirements.
Service Value System (SVS)
SVS is designed to guide on government best practices and the requirements for building value from IT services in the ITIL framework.
Service Value Chain
Coordinating numerous operations and activities plays a key role in making service delivery more effective and enhancing outcomes.
Proven Methodologies
During the ITIL Certification in Canada, participants learn how to implement effective practices in service management, including resolving issues and controlling changes.
Working Together
For ITSM to perform well, the business must break down divisions and include vendors, clients and partners in valuable partnerships.
Who can join ITIL v4 Foundation Training?
IT audit managers
IT planners and consultants
IT support staff
Quality assurance professionals
Students and recent graduates
IT executives
IT architects
Operations managers
Students TakeAway from ZOC ITIL Certification Canada
- Students receive a certificate upon completing the eLearning courses.
- Access to pre-recorded training sessions for flexible learning.
- Courseware, question bank, training kit
- Accredited study material for quality certification and training
- Access to study resources like case studies, exercises, eBooks, mock tests, & more for up to a year
- Doubt-clearing sessions by expert trainers
- One complimentary ITIL Course career advancement session for enrolled candidates with Global Mentors with 100% accuracy
- Mentoring for candidates planning to migrate and looking for ITIL Course career opportunities in countries like Canada and Europe for better prospects, provided by industry experts.
- Access to ZOC Global alumni FORUM in the USA for job assistance or general guidance in foreign lands
ITIL Course Curriculum
The ITIL 4 Foundation Curriculum focuses on introducing learners to key concepts and practices of IT Service Management (ITSM) based on the ITIL Course framework Canada. Below is an overview of the curriculum as outlined by PeopleCert:
- Familiarizing with ITIL and knowing its relevance in today’s world.
- The impact of adopting Agile, DevOps, and Lean in extending the applicability of ITIL into the next decade.
- Description of “Service” and “Value”.
- Conceptions such as value co-creation and service relationships.
- The cultural web consists of fundamental values, including the following: Focus on Value, Start where you are and Collaborate and Promote Visibility.
- Real life exercise of the principles.
- Organizations and People.
- Information and Technology.
- Partners and Suppliers.
- Value Streams & Processes.
- Awareness of the studying of the interactions of individual parts of a system in order to produce value.
- ‘Exploring’ of governance, sustaining improvement and ‘voice’ of the service value chain.
- Definition of Done for a feature (user story or product backlog item)
- Definition of Done for a sprint
- Definition of Done for a release
- Definition of Done vs. Acceptance criteria
- Done vs. Done-Done.
- Key activities: PEAK, IDEAL, SPRINT, GOALS, BOUGHT and LAST.
- Interdependency between activities for creating value.
- More than 5000 management practices of which 34 have been overviewed here.
- Concentrating on 15 best practices, such as Incident Management, Change Enablement, Problem Management, and Service Desk.
- Organizational practices that can be associated with these practices in the present-day IT context.
- Significance of ongoing improvement within the various service life cycle phases.
- Strategies and approaches to facilitate service improvements.
- Demonstrates a working knowledge of ITIL terminology and ideas.
- Use case briefs and sample tests to study for the ITIL Course.
- Upon completion, learners will:
- They should have a basic knowledge of ITIL Course.
- Pass the ITIL Foundation examination, which is a worldwide recognized certification in IT service management.
Benefits of the ITIL Course
- Helps you create and implement the best technology for challenging IT projects.
- Boosts the efficiency in how the company operates and improves its IT systems regularly.
- Develops knowledge about the major problems in IT service management.
- Enhances your knowledge of how to support IT services and business aims while giving you guidance on the right certification for you.
- Shows your level of skill and gives confidence to others when interacting with you.
- Promotes teamwork between IT and other departments in the company.
- Helps you prepare well for other ITIL certifications.
- Helps you gain knowledge that can assist you at home, as well as in your career.
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Our ITIL certification Training Modalities
ITIL Online Live Classes
Online live instructor-led classroom training with the most experienced & highly qualified real-time trainers
Blended learning
Live instructor-led online classes and self-paced eLearning modules offer real-time interaction with expert trainers and 24/7 access to engaging study materials.
ITIL Corporate Training
Dedicated and strategized learning methodologies to achieve improved and effective ROI of employees in the organization.
It is a comprehensive training program designed to prepare an individual to be a strategic leader within their organization.
Why Choose Zoc for the ITIL Foundation Training & Certification Course Canada?
Your Success = Our Commitment
- Your success is our commitment, and we’re always standing next to our participants to support them in their career endeavours.
- As our highly rated organization, we believe in our instructors’ expertise and our courses’ effectiveness.
Free Career Mentoring
- We provide 360-degree career mentoring from senior industry experts and have taught over 16,000 professionals.
- We offer free career mentoring for participants facing career or skill-related challenges.
Best Training Sessions
- We promise that all the levels of ITIL certification training sessions will take place on the scheduled dates.
- This includes in-person, virtual, and classroom-based sessions.
Round-the-clock Assistance
- One-on-one learning assistance
- Help desk support
- Resolve doubts in real-time
Industry Recognised Certification
- ZOC Learnings Training Certification
- Get the graded performance Certificate
- Certificate of completion
Best Price Guaranteed
- At ZOC Learnings, we provide the most competitive price.
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What our Learners have to say
ZoC Technologies have really helped me a lot in getting my ITIL4 certification done comfortably. I would even recommend my colleagues to get their certifications done from ZoC technologies itself.
I was looking to complete ITIL 4 foundation learning & certification and that's when I came across Zoc Learnings. Based on Google reviews, I decided to enquire and I am pleased to say it was a good decision to go ahead with them. The training was good and I was able to complete my certification based on the training & material that was provided.
I got my ITIL v4 Training and Certification done from Zoc. It was online training. The trainer Sandip Pednekar sir is really good at his work and made the session very interactive. Most importantly, I would like to thank Jayant Mohite. He helped me at every stage from enrollment to certification. He ensured all my enrollment related doubts are cleared before enrolling.
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ITIL Foundation 4 Certification FAQs
ITIL Foundation 4 is the first step in learning IT service management (ITSM). Taking part in the ITIL certification exam in Canada allows people to understand how service value systems, guiding principles and a service lifecycle are applied to enhance IT service management.
The ITIL Foundation v4 course was designed for IT professionals, service desk staff, project managers, system admins and anyone in Canada interested in IT service management. It also provides helpful information for those who are not from IT.
Studying at the ITIL Course in Canada will allow you to understand ITSM processes better, enhance both efficiency and service quality and prepare you for ITIL certificates ahead. It increases your chances of getting a job in the IT service sector.
The course introduces the main areas of ITIL, including the service value system, guiding principles, important practices and the four primary aspects of service management. It involves looking at value creation from all angles and links IT tasks to what the business needs.
Most of the time, the course is completed in two days. Depending on your method, the training can take anywhere from a few weeks to a couple of months.
There are a total of 40 multiple-choice questions in the ITIL Advanced certification exam and you have an hour to finish them. You have a choice between multiple-choice and short answer questions and a 65% or more (26 correct answers) is needed to be awarded the ITIL Foundation v4 certificate.
There are no required qualifications. The ITIL Certification training is intended for those who are starting their careers and those who are already IT professionals. Each concept is simply described, so IT service management is open to anyone who wants to learn about it.
ITIL v4 uses a flexible new framework called the Service Value System (SVS) with 34 management practices. With the adoption of Agile, DevOps and Lean, v4 of ITIL V3 foundation certification offers practices more in line with current trends in IT.
The main idea of ITIL certification Canada is to help organizations develop through emphasizing customer experience, improvements over time and combining new technology ideas. It aids in digital transformation by encouraging agility and making it easier for organizations to keep up with all sorts of changes in their industry.
In Canada, ITIL certification cost can range from CAD 500 to CAD 1,200, depending on who offers the course, whether it is online or classroom and if the fee for the exam is added. Often, these ITIL Certification price include additional features such as test simulations and guide materials.
