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 ITIL 4 Strategic Leader Training & Certification Course

ITIL 4 Strategic Leader Training & Certification Course

Gain essential leadership skills to align IT and digital strategies with business goals through the ITIL 4 Strategic Leader Training & Certification Course, driving organizational success and digital transformation.

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Key Features of ITIL 4 Strategic Leader Training with ZOC

About ITIL 4 Strategic Leader® Certification

The ITIL 4 Strategic Leader® Certification is a distinguished credential for professionals seeking to excel in strategic IT management and leadership. This certification provides an in-depth understanding of ITIL 4 concepts, including the Service Value System (SVS), guiding principles, and essential ITIL practices. It equips individuals with the expertise to align IT and digital strategies with business objectives, enhance strategic decision-making, and drive organizational success.

 

Achieving ITIL 4 Strategic Leader certification helps you to lead and optimize IT services effectively, ensuring they contribute to business value and innovation. The program covers strategic aspects of IT management, including risk management, digital transformation, and agile governance, fostering a holistic approach to IT leadership.

 

Zoc Learnings offers a comprehensive ITIL 4 Strategic Leader certification program, combining strategic insights with practical application. Led by experienced ITIL trainers, the course includes interactive sessions, real-world case studies, and detailed study materials. This ensures a thorough preparation for managing IT services from a strategic perspective, with ongoing support and resources to aid your certification journey.

Governing Body:

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Course prerequisite

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    Exam info

    Skills You Learn

    What is ITIL 4 Strategic Leader Framework?

    The ITIL 4 Strategic Leader framework offers a comprehensive approach to aligning IT and digital strategies with organizational goals, fostering business success in the digital era. It includes:

    Globally recognized certification
     

    Covers PMI’s project management framework

    Includes practical case studies and exercises

    Boosts career prospects and earning potential

    Strategic IT and Digital Alignment

    Ensures IT and digital strategies support long-term business objectives.

    Leadership and Transformation

    Develops skills to drive digital transformation and enhance business value.

    Digital Strategy Development

     Guides the creation and implementation of strategies for competitive advantage.

    Risk and Opportunity Management

    Focuses on managing and leveraging digital risks and opportunities.

    Agile Governance

    Adopts flexible governance models to adapt to the evolving digital landscape.

    Ecosystem Collaboration

    Manages relationships with partners, suppliers, and stakeholders for integrated digital success.

    Who can join ITIL 4 Strategic Leader Training?

    IT Managers

    CIOs and CTOs

    Digital Transformation Leaders

    IT Consultants

    Business Strategy Leaders

    IT Directors

    Senior IT Practitioners

    Project and Program Managers

    IT Service Delivery Managers

    Change Managers

    Students TakeAway from ZOC ITIL 4 Strategic Leader Certification Course

    ITIL 4 Strategic Leader Course Curriculum

    Agile Scrum Master – 2 Days (16 Hours)

    The Professional ScrumMaster Syllabus covers the basics and leads up to advanced Scrum concepts.

    • Agile Manifesto
    • 12 Principles
    • 4 values
    • Scrum Foundations (5 Scrum Values)
    • Scrum Master roles and challenges
    • Product Owner Roles and Responsibilities
    • Development team roles and responsibilities
    • Sprint planning
    • Daily Scrum
    • Sprint Review
    • Sprint Retrospective
    • Product Backlog
    • Sprint Backlog
    • Product Increment
    • Sprint Execution Planning
    • Flow management
    • Resolution meetings
    • Communication (Taskboard, Sprint burndown chart using story points, hours effort)
    • Activities in daily scrum
    • Activities in the sprint retrospective
    • Definition of Done for a feature (user story or product backlog item)
    • Definition of Done for a sprint
    • Definition of Done for a release
    • Definition of Done vs. Acceptance criteria
    • Done vs. Done-Done.
    • Definition of Ready for user story
    • Definition of Ready for sprint
    • Definition of release planning
    • Who takes part in release planning
    • Steps in Release planning
    • The output of Release Planning
    • Definition
    • Why and when to use a sprint burndown chart
    • Information obtained from sprint burndown chart
    • Definition
    • Features
    • How to create a release burn-up chart (steps)
    • What is product planning
    • What is product vision
    • How to create a product backlog
    • Product Roadmap 
    • Minimum Releasable features (or) Minimum Marketable Features 
    • Minimum Viable Products
    • Definition
    • Benefits of Agile Estimation
    • Agile estimation techniques

    PMP Course curriculum

    Our course takes at least 35 hours, and we assure you that by the end of the course, we shall prepare you most appropriately in as much as the field of project management is concerned. By the case studies and actual exercises that you are going to go through, you will discover how to implement the most used practices in project management, those that are endorsed by PMI.

    • Identify the Concepts of Project Management
    • Identify the Relationship Between Project Management and the Business
    • Identify Project Stakeholders and Governance
    • Define Interpersonal and Team Skills
    • Identify Organizational Influences
    • Identify the Project Team
    • Define the Project Life Cycle
    • Define Agile Methodology
    • Define the Project Management Processes
    • Define the Knowledge Areas
    • Identify Project Information
    • Initiating Process Group Map
    • Develop a Project Charter
    • Identify Project Stakeholders
    • Planning Process Group Map
    • Develop a Project Management Plan
    • Plan Scope Management
    • Collect Project Requirements
    • Define Project Scope
    • Create a Work Breakdown Structure
    • Planning Process Group Map
    • Plan Schedule Management
    • Define Project Activities
    • Sequence Project Activities
    • Estimate Activity Durations
    • Develop a Project Schedule
    • Planning Process Group Map
    • Plan Project Cost Management
    • Estimate Project Costs
    • Determine the Project Budget
    • Planning Process Group Map
    • Plan Quality Management
    • Plan Resource Management
    • Estimate Activity Resources
    • Plan Project Procurements
    • Planning Process Group Map
    • Plan Risk Management
    • Identify Risks
    • Perform Qualitative Risk Analysis
    • Perform Quantitative Risk Analysis
    • Plan Risk Responses
    • Planning Process Group Map
    • Plan Stakeholder Engagement
    • Plan Communications Management
    • Executing Process Group Map
    • Direct and Manage Project Work
    • Manage Project Knowledge
    • Manage Quality
    • Implement Risk Responses
    • Conduct Procurements
    •  
    • Executing Process Group Map
    • Acquire Resources
    • Develop a Team
    • Manage a Team
    • Manage Stakeholder Engagement
    • Manage Communications
    • Monitoring Process Group Map
    • Monitor and Control Project Work
    • Validate Project Scope
    • Monitor Risks
    • Monitor Stakeholder Engagement
    • Monitor Communications
    •  
    • Controlling Process Group Map
    • Perform Integrated Change Control
    • Control Project Scope
    • Control the Project Schedule
    • Control Project Costs
    • Control Project Quality
    • Control Resources
    • Control Project Procurements
    •  
    • Closing Process Group Map
    • Close Project or Phase

    Benefits of ITIL 4 Strategic Leader Training & Certification Course

    The comprehensive framework of COBIT® helps you achieve organizational goals for corporate IT management & governance. Thus, the following are the advantages of constructing an IT governance and management structure utilizing COBIT®:

    Benefits of Project Management Profession (PMP) Training & Certification Course

    ITIL 4 Strategic Leader Course Introduction

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    Let's Discuss How ZOC Learnings Can Transform Your Career

    “Unlock the potential within your organization.”

    Our Training Modalities

    Customised Corporate Training Icon

    Online Live Classes

    Online Live Instructor-led Classroom Training with Most Experienced & Highly Qualified Real-Time Trainers

    Interactive sessions (1)

    Blended learning

    Live instructor-led online classes and self-paced eLearning modules offer real-time interaction with expert trainers and 24/7 access to engaging study materials.

    Training & Development

    Corporate Training

    Dedicated and strategize learning methodologies to achieve improved and effective ROI of employees in the organization.

    Our Training Modalities

    It is a comprehensive training program that is designed to prepare an individual to be a strategic leaders within their organization

    Book your Complimentary Career Mentoring Session

    Discover your potential through complimentary career counseling sessions that empower your future!

    Why Choose ZOC Learnings for ITIL 4 Strategic Leader Training & Certification Course?

    Your Success = Our Commitment

    • Your success is our commitment, and we’re always standing next to our participants to support in his career endeavors.
    • We believe in the expertise of our instructors and the effectiveness of our courses. 

    Free Career Mentoring

    • We provide 360 degree career mentoring from senior industry experts.
    • We offer free career mentoring for participants facing career or skill-related challenges.

    Best Training Sessions

    • We promise that all training sessions will take place on the scheduled dates.
    • This includes in-person, virtual, and classroom-based sessions.

    Round-the-clock Assistance

    • One-On-One Learning Assistance
    • Help Desk Support
    • Resolve Doubts in Real-time

    Industry Recognised Certification

    • ZOC Learnings Training Certification
    • Get the Graded Performance Certificate
    • Certificate of Completion

    Best Price Guaranteed

    • We provide the most competitive price.

    Book your Complimentary Career Mentoring Session

    Discover your potential through complimentary career counseling sessions that empower your future!

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    Unlock Your Potential with Free Career Counseling!

    Discover your potential through complimentary career counseling sessions that empower your future!

    ITIL 4 Strategic Leader Training FAQs

     It is a credential focusing on aligning IT and digital strategies with business goals, emphasizing leadership and strategic management.

       IT managers, CIOs, CTOs, digital transformation leaders, and senior IT professionals.

      ITIL 4 Foundation certification and relevant experience in IT service management.

    It assesses knowledge of strategic alignment, leadership in digital transformation, risk management, and agile governance.

     The exam duration is 90 minutes.

      Yes, it is a lifetime certification with no renewal requirements.

    Through formal training, study materials, practice exams, and real-world case studies.

      Skills in strategic alignment, leadership, risk management, agile governance, and digital strategy development.

    Yes, it is widely respected and recognized across the globe.

    Training is available in live online, in-person, and hybrid formats.

    Study guides, practice exams, case studies, and digital resources.

    ITIL 4 Strategic Leader focuses on strategic leadership and digital alignment, while ITIL 4 Foundation covers basic IT service management concepts.

      The exam consists of multiple-choice questions based on strategic ITIL principles.

     Yes, we offer remote learning options.

    IT services, telecommunications, finance, healthcare, and any industry undergoing digital transformation.

    Typically, the training spans 3-5 days depending on the format.

    Yes, we often offer ongoing support through webinars, forums, and additional resources.

      Enhanced leadership skills, increased career opportunities, and recognition in strategic IT roles.

     Costs vary by provider; contact us for specific pricing details.